Ria Marliana
Sales & Business Development Manager
I have a background in sales and business development. I have experience in maintaining and scheduling compressor services, analyzing customer data, handling customer complaints, conducting market research, developing strategies for loan distribution, and increasing sales and partnerships with customers.
I hold a Bachelor of Computer Science degree from Gadjah Mada University. I have strong skills in various software such as SAP, Salesforce, SQL, Tableau, and Microsoft Excel Pivot Tables, as well as data analytics and visualization.
Atlas Copco Indonesia "Compressor Technique Service CTS"
Universitas Gadjah Mada
Semarang, Semarang City, Central Java, Indonesia
Professional Background
Current status
Studying
Profession
Sales Engineer・Business Development・Account Manager
Fields
Energy・Mechanical or Industrial Engineering・Manufacturing
Work experience
10-15 years (10-15 years relevant)
Management
I've had experience in managing 1-5 people
Skills
WordPowerPointExcelGoogle DriveSAPSAP ERPCRM SalesForceSQLTableauPivot TablesSales & Customer ServiceAftersalesMarket Research and AnalysisEmail MarketingCold CallingProject Management
Languages
Indonesian・Native or Bilingual
Javanese・Native or Bilingual
English・Professional
Japanese・Beginner
Highest level of education
Bachelor
Job search preferences
Desired job type
Full time・Interested in working remotely
Desired positions
International Sales
Desired work locations
Central Java, Indonesia
Freelance
Part-time freelancer
Work Experience
Aftermarket Sales Engineer
Atlas Copco Indonesia "Compressor Technique Service CTS"・Full-Time
February 2022 - August 20227 mos
Jawa Tengah, Indonesia
- Managed and scheduled compressor services for over 250 companies and 400 installed units in Central and West Java, resulting in a 30% increase in target sales. - Analyzed customer data to improve maintenance and engagement, resulting in a 2x increase in engagement time and a 30% decrease in response time. - Responded to customer complaints and increased Net Promoter Score by over 20%.Sales Engineer & Business Development Manager
PT Osaka Gas Indonesia・Full-Time
January 2019 - February 20223 yrs2 mos
Jawa Tengah, Indonesia
- Mapped potential customers and conducted market research for 800 factories in Central Java, resulting in obtaining 30% of potential customers. - Established Joint Marketing Partnership with Miura Boiler and Compressed Natural Gas (CNG) with Pertagas Niaga, which increased sales by 20%. - Increased partnerships with customers by 50%.Relationship & Business Development Manager
PT BANK NEGARA INDONESIA・Full-Time
April 2010 - September 20177 yrs6 mos
Jawa Tengah, Indonesia
- Conducted market research on 600 companies in Central Java, resulting in identifying potential clients. - Developed a strategy to increase loan distribution by 25%. - Maintained good credit performance and decreased non-performing loans by 20%.
Education
Universitas Gadjah Mada
Bachelor of Science (BS)・Computer Science
2005 - 2010・ 3.2/4 GPA
Activities and societies
Studied about Networking, programming, information system, and Network Security, Digital SystemDescription
Jurusan Ilmu Komputer yang mempelajari mengenai Sistem Informasi, Pemrograman, Sistem Jaringan, serta penerapannya di perusahaan.
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