04/2019 - Sekarang
• Answer phone call, and comments/chat in social media
• Respond to general queries emails dan chat on whatsapp business
• Promote the event by email, social media, and whatsapp business
• Search and collect the database of customer (name, job, company, email, contacts)
• Handling customer complaint to effectively resolve the issue
• Outbound marketing by calling the potential customer
• Prepare proposal and offering letter for potential customer
• Create invoice for the customer
• Coordinate the ongoing training program to all participants and vendor
• Book event room, hotel, and transportation ticket to support the needs of the event
• Welcoming customer and directing them into our training room or other event
• Prepare document, presentation, memos, and resume
• Coordinate and manage appointments, meeting, and conference room/site.
• Maintain general files such us company profile, legal files, vendor files, and other document related to company's operations.
• Performing other relevant duties when needed.