Syahrani Aulia

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Call Center

0Connections

Call Center

Saya memiliki pengalaman 4 tahun bekerja sebagai call center, mampu berkomunikasi dengan baik kepada customer, mampu mencapai sasaran dan berhasil melampaui rata-rata penjualan perusahaan dalam 2 bulan berturut-turut

PT Rekso Nasional Food Mcdonald's

SMK Negeri 2 Tangerang Selatan

Jakarta Selatan, Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta, Indonesia

Professional Background

Statut Actuel
Profession
Fields
Expérience professionnelle
2 à 4 ans (2 à 4 ans pertinente)
Management
Skills
Microsoft Office
Excel
MYOB Accounting
Languages
Korean
・
Débutant
Highest level of education
High school

Job search preferences

Desired job type
Temps plein
・
Je ne suis pas intéressé par le travail à distance
Desired positions
Lieu de travail désiré
Jakarta, Indonesia
Freelance
Je ne suis pas indépendant

Work Experience

Call Center

PT Rekso Nasional Food Mcdonald's

avr. 2019 - nov. 2023

・

4 yrs 8 mos

• Memberikan informasi kepada cutomer seputar produk Mc Donalds, menerima pesanan melalui 14045 • Membantu customer apabila ada keluhan dan kendala pada saat pesan di Mc Donalds baik datang langsung ke restoran maupun delivery • Melanjutkan keluhan customer ke store cabang terkait agar segera di follow up • Membuat berita acara Reclass dan Refund pesanan McDelivery ke Restoran

Magang

PT Hero supermarket tbk

nov. 2018 - avr. 2019

・

6 mos

• Membuat berita acara untuk kontraktor • Menginput Petty cash

Education

SMK Negeri 2 Tangerang Selatan

Other

・

Akuntansi

2015 - 2018