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4 到 6 年
6 到 10 年
10 到 15 年
15 年以上
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曾任
後端工程師 & DevOps @創業家兄弟Kuobrothers Corp.
2022 ~ 2024
Senior Backend Engineer | DevOps | SRE
一個月內
AWS
CI/CD Drone
Cloudflare
待业中
正在积极求职中
全职 / 对远端工作有兴趣
4 到 6 年
National Taipei University of Technology
資工系
Avatar of 李佳謙.
Avatar of 李佳謙.
曾任
Marketing Manager @幫你優股份有限公司 BoniO Inc. / 閱讀優有限公司 TaaO Company Limited
2021 ~ 现在
Marketing Manager
一個月內
李佳謙 CHIEN LI Marketing Manager / BoniO Inc. Marketing Strategy | Customer Growth 負責品牌行銷,規劃產品銷售策略,推動品牌會員成長 熟悉市場、訂閱經濟、平台營運 以終為始策略型思考,帶領團隊有效達到營運目標 工作專長 用戶、營運成長數據指標分析 Operating Data Management ● 產品市場規模及用戶調
WordPress
Google Analytics
Project Management
待业中
正在积极求职中
全职 / 对远端工作有兴趣
4 到 6 年
淡江大學
英文學系
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Avatar of the user.
曾任
資深前端工程師 @比房科技
2022 ~ 2024
Frontend developer.
一個月內
Frontend
Backend
Product
待业中
正在积极求职中
全职 / 对远端工作有兴趣
4 到 6 年
暨南大學
電機工程
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Avatar of the user.
曾任
UX/UI 設計師 @網際威信股份有限公司
2023 ~ 现在
UX/UI Designer
一個月內
UI/UX Design
Flowchart
UI Flow
待业中
正在积极求职中
全职 / 对远端工作有兴趣
4 到 6 年
iSpan資展國際
前端工程師就業養成班
Avatar of Naomi Lin.
Avatar of Naomi Lin.
行銷副理 / KOL Radar 行銷科技事業部 @愛卡拉互動媒體股份有限公司
2021 ~ 现在
品牌專案企劃、網路行銷企劃、數位行銷企劃
一個月內
林孟嫻 (Naomi Lin) 超過 5 年整合行銷與專案策略經驗 ,善於跨部門溝通、協作與專案管理,以邏輯和創意超越一切挑戰。 Contact: [email protected] 【專業能力】 英語能力: 多益 955 分,曾任台大英語辯論賽裁判 產品與市場數據分析: GA4, Ahrefs, SimilarWeb, Hotjar, Google Looker Studio 圖表串接與分析 行銷
Google Analytics
Sales & Marketing
Photoshop
就职中
正在积极求职中
全职 / 对远端工作有兴趣
4 到 6 年
臺北市立大學
英語教學系
Avatar of 潘揚燊.
Avatar of 潘揚燊.
智慧製造全端開發工程師 @聯華電子股份有限公司
2022 ~ 现在
AI工程師、機器學習工程師、深度學習工程師、影像演算法工程師、資料科學家、Machine Learning Engineer、Deep Learning Engineer、Data Scientist
一個月內
潘揚燊 ㄕㄣ Shen Pan Kaohsiung City,Taiwan •  [email protected] 希望職務:人工智慧、機器視覺應用開發工程師 現任 : 聯華電子 RPA 平台全端開發工程師 您好,我是潘揚燊,目前任職於 聯華電子 , 擔任 智慧製造 全端開發工程師 , 畢業於元智大學工業工程與管理學系研
Python
Qt
Git
就职中
正在积极求职中
全职 / 对远端工作有兴趣
4 到 6 年
元智大學
工業工程與管理學系所
Avatar of Sosuke Guo.
Avatar of Sosuke Guo.
曾任
資深前端工程師 @辰凝有限公司
2022 ~ 2023
前端工程師 Front-End Developer
一個月內
Sosuke Guo 專職於網頁前端工程師近五年,擅於從0開始打造產品,有用Vue + Golang + Python自己打造產品的經驗。 前端工程師 Front-End Developer [email protected] 作品 - SocialPicMaker.com 製作精美Twtter card 的小工具網站 只要兩個步驟,輸入網址、點擊下載,即可完成 可以選擇黑白兩種介面佈
vue.js
golang
Python
待业中
正在积极求职中
全职 / 对远端工作有兴趣
4 到 6 年
Avatar of Patrick Hsu.
Avatar of Patrick Hsu.
Algorithm Research & Development @適着三維科技股份有限公司 TG3D Studio Inc.
2021 ~ 现在
Software Engineer
一個月內
Patrick Hsu AI Research & Development As a seasoned AI engineer with six years of experience, I specialize in computer vision, 3D body model reconstruction, generative AI, and possessing some knowledge in natural language processing (NLP). | New Taipei City, [email protected] Work Experience (6 years) Algorithm Research & Design• TG3D Studio MayPresent A skilled engineer specialized in computer vision and generative AI with experience in developing and training AI models for digital fashion applications. Body AI: Virtual Try On Integrated cutting-edge technologies such as Stable Diffusion, ControlNet, and Prompt Engineering to create a sophisticated system for
Python
AI & Machine Learning
Image Processing
就职中
正在积极求职中
全职 / 对远端工作有兴趣
4 到 6 年
國立台灣大學
生物產業機電工程所
Avatar of 吳昊諶.
Avatar of 吳昊諶.
曾任
前端工程師 @科智企業股份有限公司
2018 ~ 2023
資深前端工程師, Sr. Frontend Engineer
一個月內
吳昊諶 Mike 擁有 5 年經驗的前端工程師,開發過 AI 模型標註和訓練系統與機聯網相關應用,擅長 React.js, Firebase,也曾負責過網站管理、雲端部署、API 開發,平時開發會關注代碼的品質以及程式的效能,喜歡不停打磨產品和解決問題的過程,也熱衷於技術
MySQL
WordPress
React.js
待业中
正在积极求职中
全职 / 对远端工作有兴趣
4 到 6 年
國立交通大學 National Chiao Tung University
土木工程
Avatar of Jimmy Lu.
Avatar of Jimmy Lu.
曾任
Lead of Country Product Manager @Asus 華碩電腦股份有限公司
2022 ~ 2023
Business Development / Product Manager / Product Marketing/ Strategy Manager
一個月內
Jimmy Lu (呂正彥) Senior Product Manager [Consumer Electronics Expatriate PM/Sales/BD] Entrepreneurship business development & management Leadership flexible & efficient international/cross-functional organizing Target-oriented project lead & SOP consolidation, product lifecycle management Begin with the end in mind Go-to-market execution Taipei, Taiwan < > London, UK https://www.linkedin.com/in/itsjimmy/ [email protected] Work experience Senior Product Manager [Consumer NB & Gaming ] • ASUSTeK Computer Indonesia JulDec 2023 | Jakarta, Indonesia Key responsibilities & Achievements - #business management #business development #team leading #cross-functional organizing
Business Development Project Management
Cross-Functional Project Management
Product Life Cycle Management
待业中
正在积极求职中
全职 / 对远端工作有兴趣
4 到 6 年
國立陽明交通大學(National Yang Ming Chiao Tung University)
Bachelor of management , Management of Transportation and Logistics

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职场能力评价定义

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该领域中具备哪些专业能力(例如熟悉 SEO 操作,且会使用相关工具)。
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了解工作项目的优先顺序,有效运用时间,准时完成工作内容。
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一年內
Amman, Jordan
专业背景
目前状态
待业中
求职阶段
专业
产业
软件
工作年资
6 到 10 年工作经验(2 到 4 年相关工作经验)
管理经历
技能
语言能力
求职偏好
希望获得的职位
Project Manager
预期工作模式
全职
期望的工作地点
远端工作意愿
对远端工作有兴趣
接案服务
是,我利用业余时间接案
学历
学校
主修科系
列印
Nm6tdjngegaombpaxleo

Ali Ajaleh
Project Management, Business Analyzing And Operations Manager

Business Analyzing and Company Operations Management, successful at responding to shifting business needs and priorities in systematic and effective way.
Well-versed in implementation of operational assessments and conducting functional requirements
analysis for businesses of all sizes. Quantitative expert with exceptional speed in analysis of quarterly and annual reports and providing comprehensive syntheses. 

Personable business professional bringing successful 7-year career in multiple business roles within large and fast-paced corporations. 


Release planning specialist trained in advanced ERP modeling. Creative solutions architect with real-time problem-solving flexibility.

11171. Amman, Jordan
A[email protected]
+962789563910  

Skills


Business Skills:

  • Operations Management 
  • Data Analysis & Gap Analysis
  • Business Artifacts Documentation 
  • Business Process Mapping 
  • Forecasting And Planning Budgeting  
  • Modeling Strategic Planning 
  • Demonstrations And presenting Products
  • Pitching And presenting



Software Skills:

  • Odoo Administrative Skills 
  • Technical Designs Writing 
  • Magneto Administrative Skills 
  • Laravel Administrative Skills  
  • Software requirements specification
  • ERP Supply Chain Modules
  • ERP Operations Modules

Work Experience

Smartway Business solutions, Aug 2019 - Jun 2020
ERP Business Analyst

  • Collaborated on all stages of Odoo development and deployment life-cycle, from requirement gathering to production and deployment releases 
  • Reviewed files, records and other documents to obtain business information and key data informing responses to development requests and requirements gap analysis  
  • Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities 
  • Documenting Odoo infrastructure For Clients by operating procedures, strengthening controls and enhancing overall performance 
  • Collaborate and communicate with software designers and developers to understand the product details. 
  • Produced and distributed tutorials to help end-users use a variety of applications 
  • Features Quality assurance testing upon delivery of each task or software modification

Self-Employed, Nov 2018 - present
ERP Software Engineer

  • Writing Technical Designs for developers to implement and deploy tasks. 
  • Implemented more than 12 successful projects and delivered to customers 
  • Resolved implementation and operation issues with product Developers 
  • Customizing ERP products by adding new features and infrastructure, 
  • Enhancing system Localization And Training Methods. 
  • Developed and implemented daily operations plans such as technical designs and content writing

Faylasof, Dec 2016 - Oct 2018
Operations Manager

  • Working on the Infrastructure of Departments of the company 
  • Creating Products & Orders Supply Chain for the company 
  •  Launching and Managing ERP development system to fit Faylasof Supply chain models 
  • Represented Faylasof in Seaside Startup Summit UAE. Ras al-Khaimah & won 1st place 
  • Developing the company ERP software ( Odoo ) with local partners, and provide the aspects and technical designs of the software needed 
  • Contracting with all the Courier companies 
  • Representing Faylasof in events & possible investors 
  • Developed and implemented daily operations plans such as delivery routes, employee assignments and promotional strategies. 
  • Developed and submitted strategy and initiative reports highlighting current actions and proposed changes to the corporate committee
  • Oversaw bin fulfillment services, Supplying and case picking for supply chain orders with rapid turnaround, ensuring high-quality and fresh product delivery.

Jamlon, Feb 2015 - Nov 2016
Senior Operations Officer

  • Oversaw teams planning, implementing and realigning field and base operational strategies
  • Ordered, unloaded, sorted and tracked supplies and equipment needed for unit activities
  • Supervised manual and automated supply strategies, and connected with supply and data processing teams to facilitate communication and collaboration
  • Managing and Leading two warehouses and all their operations
  • Managed all aspects of administrative and personnel needs of ground supply operations
  • Managed quality assurance program, including on-site evaluations, internal audits and customer surveys
  • Led the Project with the Development department, to launch Odoo requirements and project scope in the Company
  • Developed team communications and information for internal and external meetings.

Extensya, Nov 2012 - Feb 2015
Customer Service Representative  

  • Educated customers on promotions to enhance sales 
  • Answered customer telephone calls promptly to avoid on-hold wait times
  • Assisted customers with Flights details And adding new features to their Bookings, and arranging merchandise pick-up at other locations
  •  Offered advice and assistance to customers, paying attention to special needs or wants
  • Cultivated customer loyalty, promoted repeat customers and improved sales
  • Answered constant flow of customer calls with up to 120 calls in per day
  • Evaluated account and service histories to identify trends, using data to mitigate future issues.

British Counsel, Jul 2012 - Oct 2012
Project Manager Assistant Intern  

  • Conferred with managers, sales teams and engineering personnel to revise plans and achieve demanding targets
  •  Checked and researched legislation and laws relevant to planning and applied knowledge to address concerns or enhance department operations
  • Realigned production schedules to factor in changing conditions such as materials shortages and changing designs
  • Checked prices and calculated totals for accurate invoice processing
  • Input data in SAP to create updated status reports for quick reference of project progress and deadlines
  •  Gauged production progress to inform leaders of performance concerns.

Work Experience

Smartway Business solutions, Aug 2019 - Jun 2020
ERP Business Analyst

  • Collaborated on all stages of Odoo development and deployment life-cycle, from requirement gathering to production and deployment releases 
  • Reviewed files, records and other documents to obtain business information and key data informing responses to development requests and requirements gap analysis  
  • Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities 
  • Documenting Odoo infrastructure For Clients by operating procedures, strengthening controls and enhancing overall performance 
  • Collaborate and communicate with software designers and developers to understand the product details. 
  • Produced and distributed tutorials to help end-users use a variety of applications 
  • Features Quality assurance testing upon delivery of each task or software modification

Self-Employed, Nov 2018 - Aug 2019
Freelance Software Contractor

  • providing devotion for technology and innovation as the forefront of the field. 
  • Writing Technical Designs for developers to implement and deploy tasks. 
  • Implemented more than 12 successful projects and delivered to customers 
  • Resolved implementation and operation issues with product Developers 
  • Customizing ERP products by adding new features and infrastructure, 
  • Enhancing system Localization And Training Methods. 
  • Developed and implemented daily operations plans such as technical designs and content writing

Faylasof, Dec 2016 - Oct 2018
Operations Manager

  • Working on the Infrastructure of Departments of the company 
  • Creating Products & Orders Supply Chain for the company 
  •  Launching and Managing ERP development system to fit Faylasof Supply chain models 
  • Represented Faylasof in Seaside Startup Summit UAE. Ras al-Khaimah & won 1st place 
  • Developing the company ERP software ( Odoo ) with local partners, and provide the aspects and technical designs of the software needed 
  • Contracting with all the Courier companies 
  • Representing Faylasof in events & possible investors 
  • Developed and implemented daily operations plans such as delivery routes, employee assignments and promotional strategies. 
  • Developed and submitted strategy and initiative reports highlighting current actions and proposed changes to the corporate committee
  • Oversaw bin fulfillment services, Supplying and case picking for supply chain orders with rapid turnaround, ensuring high-quality and fresh product delivery.

Jamlon, Feb 2015 - Nov 2016
Senior Operations Officer

  • Oversaw teams planning, implementing and realigning field and base operational strategies
  • Ordered, unloaded, sorted and tracked supplies and equipment needed for unit activities
  • Supervised manual and automated supply strategies, and connected with supply and data processing teams to facilitate communication and collaboration
  • Managing and Leading two warehouses and all their operations
  • Managed all aspects of administrative and personnel needs of ground supply operations
  • Managed quality assurance program, including on-site evaluations, internal audits and customer surveys
  • Led the Project with the Development department, to launch Odoo requirements and project scope in the Company
  • Developed team communications and information for internal and external meetings.

Extensya, Nov 2012 - Feb 2015
Customer Service Representative  

  • Educated customers on promotions to enhance sales 
  • Answered customer telephone calls promptly to avoid on-hold wait times
  • Assisted customers with Flights details And adding new features to their Bookings, and arranging merchandise pick-up at other locations
  •  Offered advice and assistance to customers, paying attention to special needs or wants
  • Cultivated customer loyalty, promoted repeat customers and improved sales
  • Answered constant flow of customer calls with up to 120 calls in per day
  • Evaluated account and service histories to identify trends, using data to mitigate future issues.

British Counsel, Jul 2012 - Oct 2012
Project Manager Assistant Intern  

  • Conferred with managers, sales teams and engineering personnel to revise plans and achieve demanding targets
  •  Checked and researched legislation and laws relevant to planning and applied knowledge to address concerns or enhance department operations
  • Realigned production schedules to factor in changing conditions such as materials shortages and changing designs
  • Checked prices and calculated totals for accurate invoice processing
  • Input data in SAP to create updated status reports for quick reference of project progress and deadlines
  •  Gauged production progress to inform leaders of performance concerns.


Education

Bachelors of Computer Science: Faculty of Arts And Sciences , 2011 - 2014
Arab Open University

Certifications

Business Analyst And project Manager Collaboration

Certificate Of Completion - International Institute of Business Analysis (IIBA®) - Business Analyst And project Manager Collaboration - Angela Wick ( 4 H )

Decision-Making in High-stress situations

Certificate Of Completion - LinkedIn Learning Certificate - Decision-Making in High-stress situations - Becki Saltzman ( 1 H )

Business Development Foundations

Certificate of Completion - National Association of State Boards of Accountancy (NASBA) - Business Development Foundations - Robby Keliman Baxter ( 6 H )

Project Management Foundations

Certificate of Completion - Project Management Institute (PMI)® - Project Management Foundations - Bonnie Biafore ( 8 H )

Time Management Fundamentals

Certificate of Completion - LinkedIn Learning Certificate - Time Management Fundamentals - Dave Crenshaw ( 4 H )

简历
个人档案
Nm6tdjngegaombpaxleo

Ali Ajaleh
Project Management, Business Analyzing And Operations Manager

Business Analyzing and Company Operations Management, successful at responding to shifting business needs and priorities in systematic and effective way.
Well-versed in implementation of operational assessments and conducting functional requirements
analysis for businesses of all sizes. Quantitative expert with exceptional speed in analysis of quarterly and annual reports and providing comprehensive syntheses. 

Personable business professional bringing successful 7-year career in multiple business roles within large and fast-paced corporations. 


Release planning specialist trained in advanced ERP modeling. Creative solutions architect with real-time problem-solving flexibility.

11171. Amman, Jordan
A[email protected]
+962789563910  

Skills


Business Skills:

  • Operations Management 
  • Data Analysis & Gap Analysis
  • Business Artifacts Documentation 
  • Business Process Mapping 
  • Forecasting And Planning Budgeting  
  • Modeling Strategic Planning 
  • Demonstrations And presenting Products
  • Pitching And presenting



Software Skills:

  • Odoo Administrative Skills 
  • Technical Designs Writing 
  • Magneto Administrative Skills 
  • Laravel Administrative Skills  
  • Software requirements specification
  • ERP Supply Chain Modules
  • ERP Operations Modules

Work Experience

Smartway Business solutions, Aug 2019 - Jun 2020
ERP Business Analyst

  • Collaborated on all stages of Odoo development and deployment life-cycle, from requirement gathering to production and deployment releases 
  • Reviewed files, records and other documents to obtain business information and key data informing responses to development requests and requirements gap analysis  
  • Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities 
  • Documenting Odoo infrastructure For Clients by operating procedures, strengthening controls and enhancing overall performance 
  • Collaborate and communicate with software designers and developers to understand the product details. 
  • Produced and distributed tutorials to help end-users use a variety of applications 
  • Features Quality assurance testing upon delivery of each task or software modification

Self-Employed, Nov 2018 - present
ERP Software Engineer

  • Writing Technical Designs for developers to implement and deploy tasks. 
  • Implemented more than 12 successful projects and delivered to customers 
  • Resolved implementation and operation issues with product Developers 
  • Customizing ERP products by adding new features and infrastructure, 
  • Enhancing system Localization And Training Methods. 
  • Developed and implemented daily operations plans such as technical designs and content writing

Faylasof, Dec 2016 - Oct 2018
Operations Manager

  • Working on the Infrastructure of Departments of the company 
  • Creating Products & Orders Supply Chain for the company 
  •  Launching and Managing ERP development system to fit Faylasof Supply chain models 
  • Represented Faylasof in Seaside Startup Summit UAE. Ras al-Khaimah & won 1st place 
  • Developing the company ERP software ( Odoo ) with local partners, and provide the aspects and technical designs of the software needed 
  • Contracting with all the Courier companies 
  • Representing Faylasof in events & possible investors 
  • Developed and implemented daily operations plans such as delivery routes, employee assignments and promotional strategies. 
  • Developed and submitted strategy and initiative reports highlighting current actions and proposed changes to the corporate committee
  • Oversaw bin fulfillment services, Supplying and case picking for supply chain orders with rapid turnaround, ensuring high-quality and fresh product delivery.

Jamlon, Feb 2015 - Nov 2016
Senior Operations Officer

  • Oversaw teams planning, implementing and realigning field and base operational strategies
  • Ordered, unloaded, sorted and tracked supplies and equipment needed for unit activities
  • Supervised manual and automated supply strategies, and connected with supply and data processing teams to facilitate communication and collaboration
  • Managing and Leading two warehouses and all their operations
  • Managed all aspects of administrative and personnel needs of ground supply operations
  • Managed quality assurance program, including on-site evaluations, internal audits and customer surveys
  • Led the Project with the Development department, to launch Odoo requirements and project scope in the Company
  • Developed team communications and information for internal and external meetings.

Extensya, Nov 2012 - Feb 2015
Customer Service Representative  

  • Educated customers on promotions to enhance sales 
  • Answered customer telephone calls promptly to avoid on-hold wait times
  • Assisted customers with Flights details And adding new features to their Bookings, and arranging merchandise pick-up at other locations
  •  Offered advice and assistance to customers, paying attention to special needs or wants
  • Cultivated customer loyalty, promoted repeat customers and improved sales
  • Answered constant flow of customer calls with up to 120 calls in per day
  • Evaluated account and service histories to identify trends, using data to mitigate future issues.

British Counsel, Jul 2012 - Oct 2012
Project Manager Assistant Intern  

  • Conferred with managers, sales teams and engineering personnel to revise plans and achieve demanding targets
  •  Checked and researched legislation and laws relevant to planning and applied knowledge to address concerns or enhance department operations
  • Realigned production schedules to factor in changing conditions such as materials shortages and changing designs
  • Checked prices and calculated totals for accurate invoice processing
  • Input data in SAP to create updated status reports for quick reference of project progress and deadlines
  •  Gauged production progress to inform leaders of performance concerns.

Work Experience

Smartway Business solutions, Aug 2019 - Jun 2020
ERP Business Analyst

  • Collaborated on all stages of Odoo development and deployment life-cycle, from requirement gathering to production and deployment releases 
  • Reviewed files, records and other documents to obtain business information and key data informing responses to development requests and requirements gap analysis  
  • Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities 
  • Documenting Odoo infrastructure For Clients by operating procedures, strengthening controls and enhancing overall performance 
  • Collaborate and communicate with software designers and developers to understand the product details. 
  • Produced and distributed tutorials to help end-users use a variety of applications 
  • Features Quality assurance testing upon delivery of each task or software modification

Self-Employed, Nov 2018 - Aug 2019
Freelance Software Contractor

  • providing devotion for technology and innovation as the forefront of the field. 
  • Writing Technical Designs for developers to implement and deploy tasks. 
  • Implemented more than 12 successful projects and delivered to customers 
  • Resolved implementation and operation issues with product Developers 
  • Customizing ERP products by adding new features and infrastructure, 
  • Enhancing system Localization And Training Methods. 
  • Developed and implemented daily operations plans such as technical designs and content writing

Faylasof, Dec 2016 - Oct 2018
Operations Manager

  • Working on the Infrastructure of Departments of the company 
  • Creating Products & Orders Supply Chain for the company 
  •  Launching and Managing ERP development system to fit Faylasof Supply chain models 
  • Represented Faylasof in Seaside Startup Summit UAE. Ras al-Khaimah & won 1st place 
  • Developing the company ERP software ( Odoo ) with local partners, and provide the aspects and technical designs of the software needed 
  • Contracting with all the Courier companies 
  • Representing Faylasof in events & possible investors 
  • Developed and implemented daily operations plans such as delivery routes, employee assignments and promotional strategies. 
  • Developed and submitted strategy and initiative reports highlighting current actions and proposed changes to the corporate committee
  • Oversaw bin fulfillment services, Supplying and case picking for supply chain orders with rapid turnaround, ensuring high-quality and fresh product delivery.

Jamlon, Feb 2015 - Nov 2016
Senior Operations Officer

  • Oversaw teams planning, implementing and realigning field and base operational strategies
  • Ordered, unloaded, sorted and tracked supplies and equipment needed for unit activities
  • Supervised manual and automated supply strategies, and connected with supply and data processing teams to facilitate communication and collaboration
  • Managing and Leading two warehouses and all their operations
  • Managed all aspects of administrative and personnel needs of ground supply operations
  • Managed quality assurance program, including on-site evaluations, internal audits and customer surveys
  • Led the Project with the Development department, to launch Odoo requirements and project scope in the Company
  • Developed team communications and information for internal and external meetings.

Extensya, Nov 2012 - Feb 2015
Customer Service Representative  

  • Educated customers on promotions to enhance sales 
  • Answered customer telephone calls promptly to avoid on-hold wait times
  • Assisted customers with Flights details And adding new features to their Bookings, and arranging merchandise pick-up at other locations
  •  Offered advice and assistance to customers, paying attention to special needs or wants
  • Cultivated customer loyalty, promoted repeat customers and improved sales
  • Answered constant flow of customer calls with up to 120 calls in per day
  • Evaluated account and service histories to identify trends, using data to mitigate future issues.

British Counsel, Jul 2012 - Oct 2012
Project Manager Assistant Intern  

  • Conferred with managers, sales teams and engineering personnel to revise plans and achieve demanding targets
  •  Checked and researched legislation and laws relevant to planning and applied knowledge to address concerns or enhance department operations
  • Realigned production schedules to factor in changing conditions such as materials shortages and changing designs
  • Checked prices and calculated totals for accurate invoice processing
  • Input data in SAP to create updated status reports for quick reference of project progress and deadlines
  •  Gauged production progress to inform leaders of performance concerns.


Education

Bachelors of Computer Science: Faculty of Arts And Sciences , 2011 - 2014
Arab Open University

Certifications

Business Analyst And project Manager Collaboration

Certificate Of Completion - International Institute of Business Analysis (IIBA®) - Business Analyst And project Manager Collaboration - Angela Wick ( 4 H )

Decision-Making in High-stress situations

Certificate Of Completion - LinkedIn Learning Certificate - Decision-Making in High-stress situations - Becki Saltzman ( 1 H )

Business Development Foundations

Certificate of Completion - National Association of State Boards of Accountancy (NASBA) - Business Development Foundations - Robby Keliman Baxter ( 6 H )

Project Management Foundations

Certificate of Completion - Project Management Institute (PMI)® - Project Management Foundations - Bonnie Biafore ( 8 H )

Time Management Fundamentals

Certificate of Completion - LinkedIn Learning Certificate - Time Management Fundamentals - Dave Crenshaw ( 4 H )