CakeResume Talent Search

上級
On
4〜6年
6〜10年
10〜15年
15年以上
Avatar of the user.
Avatar of the user.
Past
PA to GM @Rama Beach Resort & Villas
2014 ~ 2020
Administration Staff, Secretary, Customer Relationship Management,
2ヶ月以内
Word
Excel
Microsoft Office
無職
面接の用意ができています
フルタイム / リモートワークに興味あり
4〜6年
University of STKIP
English for education
Avatar of the user.
Avatar of the user.
Past
English Teacher @Brigif Mekanis 1 PIK/JS
2023 ~ 現在
Administration Staff, Secretary, Human Resources, Trainer, Bussiness Development, Customer Relationship Management, marketing
1ヶ月以内
Public Speaking & Relations
Customer Service
assistant manager
無職
面接の用意ができています
フルタイム / リモートワークに興味あり
6〜10年
Universitas Paramadina
Psikologi
Avatar of Estriani Pamungkas.
Avatar of Estriani Pamungkas.
Past
Staff Administrasi @PT Graha Dirgantara Servis
2017 ~ 2023
Administration Staff, Secretary, Human Resources, Trainer, Bussiness Development, Customer Relationship Management, marketing
1ヶ月以内
Estriani Pamungkas Kota Tangerang, Banten, Indonesia || [email protected] Lulusan D3 Manajemen Perpajakan yang mempunyai pengalaman dan pemahaman sesuai bidang yang ditempuh dipendidikan yaitu perpajakan dan juga mempunyai pengalaman dibidang administrasi. Pengalaman Kerja Staff Administrasi • PT Graha Dirgantara Servis DesemberAgustus 2023 | Tangerang, Banten Membantu customer mengatasi permasalahan dalam hal pengiriman barang Mengatur administrasi perusahaan dalam hal kontrak kerja, absensi, dan arsip dokumen perusahaan Membuat Faktur Pajak Melaporkan Pajak Menerbitkan Invoice Menjaga komunikasi dengan mitra perusahaan agar lancarnya kegiatan kerjasama perusahaan dengan mitra perusahaan Pendidikan Akademi Manajemen Bina Sarana Informatika Manajemen Perpajakan •Skil Microsoft Office Word Excel Bahasa
Microsoft Office
Word
Excel
無職
面接の用意ができています
フルタイム / リモートワークに興味なし
6〜10年
Akademi Manajemen Bina Sarana Informatika
Manajemen Perpajakan
Avatar of 翁宇函.
Avatar of 翁宇函.
Past
Product Designer @Freelance
2023 ~ 現在
UI/UX Designer / Product Designer
1ヶ月以内
Customer Operation Specialist Alfred Systems Inc. | AugustJuly 2023 Collaborated with UX Design team on user interviews and design ideation. Wrote UX copy for app interfaces, errors, and marketing, ensuring clarity and engagement. Drove process optimization, achieving 50% faster Zendesk/ email response and a 40% rise in customer satisfaction. Offered technical customer support, using feedback to refine UX and enhance FAQs. Created training materials and guides, prioritizing user-friendly content. User Advocate & e-Commerce Specialist ZipX Taiwan Limited | NovemberAugust 2021 Refined customer support processes and materials, focusing on user interaction and support documentation.
Customer Relationship Management (CRM)
Multicultural Team Management
Zendesk Support
無職
面接の用意ができています
フルタイム / リモートワークに興味あり
6〜10年
Brigham Young University - Hawaii
Communications, Digital Humanities , International Cultural Studies
Avatar of Ivy Skipper.
Avatar of Ivy Skipper.
Sales Consultant/Content creator @YBA Marketing
2022 ~ 現在
3ヶ月以内
2022 I led and managed the team in sales efforts. I opened and closed the store as well as handled cash transactions and bank deposits. Throughout my time here I was able to gain valuable knowledge or the sales industry specifically dealing in luxury items. I conducted interviews for new hires and trained new team members. I led team meetings and encouraged high sales and a quality customer experience. Server • Texas Roadhouse JanuaryAugust Education Western Governors University Educational SciencesSkills Communication Customer Relationship Management (CRM) Sales & Marketing Leadership Skills Digital Media Languages English — Native or Bilingual
Communication
Customer Relationship Management (CRM)
Sales & Marketing
就学中
面接の用意ができています
パートタイム / リモートワークに興味あり
4〜6年
Western Governors University
Educational Sciences
Avatar of Douglas Yin.
Avatar of Douglas Yin.
Past
Head of Business Operations @51Talk
2022 ~ 2024
Business Development, Product Manager, Project Management, Business Operations, Process Design
1ヶ月以内
with pre-study AI interactions to engage children, post-class AI reviews, and bonus mini-games like "Elf" to encourage learning. Start a business MUMUYA Collection Co., Ltd MayOct 2022 Taipei, Taiwan MUMUYA Collection is an eCommerce platform which is selling toiletries and perfume. Maintained focus on customer satisfaction and brand diversity, enhancing the shopping experience for buyers across multiple sectors Managed an eCommerce platform specializing in the sale of toiletries and perfume, offering a diverse range of brands. Oversaw multi-brand retail operations, facilitating customer access to various options, enabling comparison of prices, features, and
Management
Planning
Customer Relationship
無職
面接の用意ができています
フルタイム / リモートワークに興味あり
6〜10年
City University of Hong Kong
Marketing
Avatar of Daniel Simamora.
Avatar of Daniel Simamora.
Past
Senior Customer Support Representative @PT Equdero Layanan Indonesia
2022 ~ 2024
Customer Support Lead
1ヶ月以内
Daniel Simamora Committed and achievement-driven professional with a wealth of experience in the realm of customer support and service. As a seasoned Senior Customer Support Representative, I consistently showcase a proven ability to deliver precise and timely support to both team leaders and agents, thereby ensuring the seamless achievement of organizational targets and performance objectives. My steadfast dedication to ethical procedures and professional judgment empowers me to meticulously identify and address client issues, fostering positive relationships and upholding the highest service standards. Within my capacity, I have played a pivotal role in cultivating a robust and
CRM software
Microsoft Office
Zendesk
無職
面接の用意ができています
フルタイム / リモートワークに興味あり
4〜6年
University of Brawijaya
Computer Science
Avatar of Amanda Lai.
Avatar of Amanda Lai.
Past
IVS Crypto Event Consultant @Infinity Ventures Crypto (IVC)
2023 ~ 2023
2ヶ月以内
Amanda Lai New Taipei City, Taiwan || [email protected] Active, Multitaskable, Adaptable, Negotiable, Decisive, Ambitious, and dedicated doer with 4 years of history of success in cross-team support and engagement. Built strong relationships between clients, suppliers, and staff. Adept at conducting problem-solving, cross-culture and cross-function communication, event planning, managing administrative executions, and facilitating positive communication. #Communication #Event Planning & Management #Client Relations #Operations & Management #Negotiation Working Experience IVS Crypto Event Consultant • Infinity Ventures Crypto (IVC)/ Headline Asia (Contractor) MarJul| Taipei, Taiwan Orchestrated a seamless collaboration between
Communication
Event Planning & Management
Community Engagement
無職
面接の用意ができています
フルタイム / リモートワークに興味あり
4〜6年
Ming Chuan University
International Business/Trade/Commerce
Avatar of ChunTing Chen.
Avatar of ChunTing Chen.
overseas sales engineer @Moldpower Co., Ltd
2017 ~ 2019
PM/專案經理/產品經理/銷售業務
1ヶ月以内
款事項處理 -尋找可靠供應商與供應商關係維持 -提供有效率的顧客協助 -商品包裝以及物流時程安排 -每月財務報表編撰 Customer Service Associate (期間合約人員) • 日煙國際製造股份有限公司 十月六月供應鏈以及多元文化公司環境 -安排代工之香菸與香菸原料
Microsoft Office
SAP ERP
Cultural Awareness
就職中
面接の用意ができています
フルタイム / リモートワークに興味あり
4〜6年
Southern Taiwan University of Technology
Marketing and Logistic Management
Avatar of the user.
Avatar of the user.
Deputy Project Manager @Jadard Technology Inc. (The subsidiary of Fitipower Integrated Technology Inc.)
2020 ~ 現在
PM/產品經理/專案管理
1ヶ月以内
cost analysis
excel
PowerPoint
就職中
面接の用意ができています
フルタイム / リモートワークに興味あり
6〜10年
NTNU
Optical electrical technology

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UI designer -UX
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Definition of Reputation Credits

Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
Teamwork
Ability to work cooperatively, communicate effectively, and anticipate each other's demands, resulting in coordinated collective action.
Leadership
Ability to coach, guide, and inspire a team to achieve a shared goal or outcome effectively.
6ヶ月以内
Manager of Customer Relationship Management @ FarGlory Realty
FarGlory Realty
2021 ~ 現在
New Taipei City, 台灣
Professional Background
現在の状況
就職中
求人検索の進捗
Professions
Strategic Planner, Content Marketer, Marketing Director
Fields of Employment
住宅用不動産, ホテル, Information Services
職務経験
15年以上
Management
I've had experience in managing 5-10 people
スキル
word
excel
powerpoint
Marketing Strategy
Strategic Planning
Loyalty Program
Business Strategy
Business Analysis
Market Research
Project Management
New Business Development
New Product Development
New Business Opportunities
Cross Functional Project Management
言語
English
ビジネスレベル
Chinese
ネイティブまたはバイリンガル
Job search preferences
希望のポジション
策略分析師
求人タイプ
フルタイム
希望の勤務地
Taipei, 台灣
リモートワーク
リモートワークに興味あり
Freelance
はい、私はアマチュアのフリーランスです。
学歴
学校
National Tsing Hua Unoversity (國立清華大學)
専攻
Master of Sociology
印刷

SUN, HUNG-YEH

  New Taipei City, Taiwan

I have contributed to diversified industries which equipped me with integrated domain knowledge and specialties including market/ business intelligence, coporate/ marketing strategy, project management and cross-functional coordination/ communication for 20 years.
I deeply believe that a role with integrated expertise in marketing, consumer insight, trends of industry, strategy planning, and project management would assist companies to adjust in the fast-changing market. I am confident and sure that I am the suitable one.

Professional Skills


◇ Database Anlytics and Marketing Planning

◇ Content Marketing Strategy and Planning

◇ Influencer Marketing Planning

◇ Market and Business Intelligence

◇ Product Development & Marketing

◇ Coporate Strategy Planning and Management

◇ Cross-functional coordination/ communication

Language


  • Chinese
  • English (TOEIC score: 750)

Work Experiences

Self-Media Freelancer・Content Creator

Hysunburg’s Travel & Notes  •  Jun 2019 - Present

◎ Hysunburg’s Notes: A blog on tracking macro-economics, the trends and consumer insights of accommodation, Food & Beverage, retailing, and the credit card industry. (https://hysunburger.blogspot.com/)

◎ Hysunburg’s Travel: A YouTube Channel about traveling with social, cultural and historical perspectives (https://www.youtube.com/@hysunburg_travel

◎ Instagram:Travel photography and short clips (@hysun6512)

CRM Manager

FarGlory Realty  •  Aug 2021 - Feb 2023

◎ Database Analytics and Marketing Planning: Leading the team to develop innovative marketing plans through database analytics in order to enhance customer relationships

◎  Content Marketing Strategy and Planning: Leading the team to develop a content platform including a website (houseradar.com.tw) and the Facebook fanpage in order to reach various audiences

◎  Influencer Marketing Planning: Leading the team to plan the contents and digital advertising in order to enhance the product's sales

◎  Business Analytics: Leading the team to develop the purchasing model, according to the CRM database, in order to enhance the ability to precision marketing

Corporate Strategy Manager

Leofoo Tourism Group  •  Mar 2016 - Jun 2019

◎ Market and Business Intelligence: Leading the BI team to do analysis on macro or micro economic environment and business-related statistics in order to assist the Strategy Team to develop the short to long term corporate strategy plan

◎ Corporate Strategy Planning and Management: Leading the team to develop or revise corporate strategy and facilitating and coordinating divisions to develop their action plans

◎ New Business Planning and Development: Evaluating and developing new businesses or products according to the results of Market and Business Intelligence as well as Corporate Strategy Plans

Assistant Manager, New Business Planning and Marketing

FarEastone Telecom  •  Mar 2014 - Mar 2016

◎ Market and Business Intelligence: Researching in the internet and e-Commerce industry as well as business-related statistics in order to support New Business Strategy plans

◎ New Business Strategy Planning: Evaluating and developing new businesses or products according to the results of Market and Business Intelligence

◎ New Product Marketing Planning: Working with product teams to develop marketing plans with the consumers’ insight from Market and Business Intelligence

Assistant Manager at COO's Office

Gamania Digital Entertainment  •  Mar 2010 - Jan 2014

◎ Product Development & Marketing: Establishing the new product evaluation system, statistical analysis module, product test database, and utilizing the statistics to develop new products as well as enhancing marketing performance

◎ Market Intelligence: Leading the research team to do research on competitive products in order to support the development of new products

Project Manager/ Senior Analyst

Institute of Information Industry  •  Aug 2005 - Jan 2010

◎ Project Management: Managing the project sponsored by the Ministry of Economic Affairs, Taiwan, with an annual budget of US$ 1 million

◎ Consumer Insight & Research: Planning and implementing market and industry research; publishing market or industry research reports and exposing on paper or digital media

◎ Collaborative research with International Consortium: Invited to be a fellow researcher of a transnational research project (Worldwide Mobile Data Services Survey Consortium, WMDSS Consortium)

Senior Analyst

Trendgo Survey and Research  •  Dec 2003 - Aug 2005

◎ Survey Methodology Planning and Management: Planning research projects with varied qualitative/ quantitative methodology to meet clients’ needs and managing the field work team

◎ Consumer Insight & Research: Being a market consultant to offer insights and assist clients to develop market strategy


Education Background

National Tsing Hua University

Master of Sociology  •  Sep 1998 - Jan 2002

Thesis: Stigma, Self, and History: the Identification and Identity of the Second Generation Mainlanders in Taiwan

National Cheng Chi University

Bachelor of Sociology  •  Sep 1994 - Jun 1998



Publications

◇ 2020~ Column on The News Lens: https://www.thenewslens.com/author/hysunburger

◇ 2014 “Graphics on Cross-Strait Service Trade Agreement”, co-authored, published by ATMAN BOOKS

◇ 2010 “Nation and Identity: Some Mainlanders’ Perspectives”, co-authored, published by Socio Publishing

◇ 2008 “The Survey and Research on the Consumers’ Usage of Fixed, Wireless, and Mobile Broadband” published by Institute for Information Industry

◇ 2006 “The Survey and Research on the Consumers’ Awareness and Demands on Wireless Broadband Application” published by the Institute for Information Industry

◇ 2005 “Column:Number Explorer” on eBoss Monthly


Certifications

◇  Certificate for Financial Markets and Professional Ethics

◇  Certificate for Personal insurance representative

◇  C.S.R Workshop on Survey Research Methods, Academia Sinica, Aug. 2007

◇  Corporate Analysis Techniques, Institute for Information Industry, Feb. 2006

Resume
プロフィール

SUN, HUNG-YEH

  New Taipei City, Taiwan

I have contributed to diversified industries which equipped me with integrated domain knowledge and specialties including market/ business intelligence, coporate/ marketing strategy, project management and cross-functional coordination/ communication for 20 years.
I deeply believe that a role with integrated expertise in marketing, consumer insight, trends of industry, strategy planning, and project management would assist companies to adjust in the fast-changing market. I am confident and sure that I am the suitable one.

Professional Skills


◇ Database Anlytics and Marketing Planning

◇ Content Marketing Strategy and Planning

◇ Influencer Marketing Planning

◇ Market and Business Intelligence

◇ Product Development & Marketing

◇ Coporate Strategy Planning and Management

◇ Cross-functional coordination/ communication

Language


  • Chinese
  • English (TOEIC score: 750)

Work Experiences

Self-Media Freelancer・Content Creator

Hysunburg’s Travel & Notes  •  Jun 2019 - Present

◎ Hysunburg’s Notes: A blog on tracking macro-economics, the trends and consumer insights of accommodation, Food & Beverage, retailing, and the credit card industry. (https://hysunburger.blogspot.com/)

◎ Hysunburg’s Travel: A YouTube Channel about traveling with social, cultural and historical perspectives (https://www.youtube.com/@hysunburg_travel

◎ Instagram:Travel photography and short clips (@hysun6512)

CRM Manager

FarGlory Realty  •  Aug 2021 - Feb 2023

◎ Database Analytics and Marketing Planning: Leading the team to develop innovative marketing plans through database analytics in order to enhance customer relationships

◎  Content Marketing Strategy and Planning: Leading the team to develop a content platform including a website (houseradar.com.tw) and the Facebook fanpage in order to reach various audiences

◎  Influencer Marketing Planning: Leading the team to plan the contents and digital advertising in order to enhance the product's sales

◎  Business Analytics: Leading the team to develop the purchasing model, according to the CRM database, in order to enhance the ability to precision marketing

Corporate Strategy Manager

Leofoo Tourism Group  •  Mar 2016 - Jun 2019

◎ Market and Business Intelligence: Leading the BI team to do analysis on macro or micro economic environment and business-related statistics in order to assist the Strategy Team to develop the short to long term corporate strategy plan

◎ Corporate Strategy Planning and Management: Leading the team to develop or revise corporate strategy and facilitating and coordinating divisions to develop their action plans

◎ New Business Planning and Development: Evaluating and developing new businesses or products according to the results of Market and Business Intelligence as well as Corporate Strategy Plans

Assistant Manager, New Business Planning and Marketing

FarEastone Telecom  •  Mar 2014 - Mar 2016

◎ Market and Business Intelligence: Researching in the internet and e-Commerce industry as well as business-related statistics in order to support New Business Strategy plans

◎ New Business Strategy Planning: Evaluating and developing new businesses or products according to the results of Market and Business Intelligence

◎ New Product Marketing Planning: Working with product teams to develop marketing plans with the consumers’ insight from Market and Business Intelligence

Assistant Manager at COO's Office

Gamania Digital Entertainment  •  Mar 2010 - Jan 2014

◎ Product Development & Marketing: Establishing the new product evaluation system, statistical analysis module, product test database, and utilizing the statistics to develop new products as well as enhancing marketing performance

◎ Market Intelligence: Leading the research team to do research on competitive products in order to support the development of new products

Project Manager/ Senior Analyst

Institute of Information Industry  •  Aug 2005 - Jan 2010

◎ Project Management: Managing the project sponsored by the Ministry of Economic Affairs, Taiwan, with an annual budget of US$ 1 million

◎ Consumer Insight & Research: Planning and implementing market and industry research; publishing market or industry research reports and exposing on paper or digital media

◎ Collaborative research with International Consortium: Invited to be a fellow researcher of a transnational research project (Worldwide Mobile Data Services Survey Consortium, WMDSS Consortium)

Senior Analyst

Trendgo Survey and Research  •  Dec 2003 - Aug 2005

◎ Survey Methodology Planning and Management: Planning research projects with varied qualitative/ quantitative methodology to meet clients’ needs and managing the field work team

◎ Consumer Insight & Research: Being a market consultant to offer insights and assist clients to develop market strategy


Education Background

National Tsing Hua University

Master of Sociology  •  Sep 1998 - Jan 2002

Thesis: Stigma, Self, and History: the Identification and Identity of the Second Generation Mainlanders in Taiwan

National Cheng Chi University

Bachelor of Sociology  •  Sep 1994 - Jun 1998



Publications

◇ 2020~ Column on The News Lens: https://www.thenewslens.com/author/hysunburger

◇ 2014 “Graphics on Cross-Strait Service Trade Agreement”, co-authored, published by ATMAN BOOKS

◇ 2010 “Nation and Identity: Some Mainlanders’ Perspectives”, co-authored, published by Socio Publishing

◇ 2008 “The Survey and Research on the Consumers’ Usage of Fixed, Wireless, and Mobile Broadband” published by Institute for Information Industry

◇ 2006 “The Survey and Research on the Consumers’ Awareness and Demands on Wireless Broadband Application” published by the Institute for Information Industry

◇ 2005 “Column:Number Explorer” on eBoss Monthly


Certifications

◇  Certificate for Financial Markets and Professional Ethics

◇  Certificate for Personal insurance representative

◇  C.S.R Workshop on Survey Research Methods, Academia Sinica, Aug. 2007

◇  Corporate Analysis Techniques, Institute for Information Industry, Feb. 2006