I have over 7 years of experience in Customer Service and Management. My specialties are providing prompt and friendly customer assistance, managing/delegating my team to get tasks done, and leading by example. I have worked 7 years in a retail environment, which includes managing a Point of Sale team of over 30+ associates and sales in vehicles and electronics. I exceed in teamwork by taking partnerships frequently to tackle a difficult subject and better serve the customer. I have used empathy to help understand my customers situation and change the outcome of a problem.
Team Lead, Customer Service Manager, Sales Associate, Delivery Driver
Georgetown, TX
[email protected] 512-808-6357
Recently I have worked as a delivery driver on my own time with Doordash, Grubhub, Favor, Instacart and Uber Eats. I have a history with working for Doordash dating back to 2021 when I was able to learn how to safely navigate and drive in and around the Austin area. I currently work all over Georgetown, Round Rock and the surrounding area delivering food and groceries. I have used Doordash and Favor to pick up grocery orders from large retail stores including HEB.
I have worked for the last two years selling cars to customers while providing expertise on a variety of vehicles while maintaining a professional and courteous demeaner. During my time at CarMax I have sold over 350 vehicles which has awarded me in being inducted into Presidents club and therefore being in the top percentile in the company. I have helped other employees as a mentor for new hires, leading by example to being successful employees. I have a community of happy customers who have consistently placed me as one of the highest positive reviewed associated at my store.
Applying my customer service skills while also staying busy in an environment with a large team of people. I often find myself asking for more challenging tasks so I can train and learn as many skills as possible.
I worked as a Customer Service Manager for Walmart, at a store I had been employed at for over 4 years. My job had included a large variety of tasks in a retail environment which includes: working in a busy/fast paced Point Of Sale area, inventory management, loading/unloading trucks, customer service counter, financial services, cart attendant, tech associate, electronics sales associate and managing/scheduling a team of over 20+ associates. During my time at Walmart I have won employee of the month twice. I also have trained over 30 employees as cashiers, cart attendants, self check-out hosts and customer service associates.
Working for my family's business as a handyman I would often paint houses, offices, apartments and also help move furniture.
Word, Photoshop, Powerpoint, Excel, Google Drive, Customer Service, Customer Satisfaction, Customer Relations, Email, Management, Team Building, Leadership, Scheduling, Driving
I have over 7 years of experience in Customer Service and Management. My specialties are providing prompt and friendly customer assistance, managing/delegating my team to get tasks done, and leading by example. I have worked 7 years in a retail environment, which includes managing a Point of Sale team of over 30+ associates and sales in vehicles and electronics. I exceed in teamwork by taking partnerships frequently to tackle a difficult subject and better serve the customer. I have used empathy to help understand my customers situation and change the outcome of a problem.
Team Lead, Customer Service Manager, Sales Associate, Delivery Driver
Georgetown, TX
[email protected] 512-808-6357
Recently I have worked as a delivery driver on my own time with Doordash, Grubhub, Favor, Instacart and Uber Eats. I have a history with working for Doordash dating back to 2021 when I was able to learn how to safely navigate and drive in and around the Austin area. I currently work all over Georgetown, Round Rock and the surrounding area delivering food and groceries. I have used Doordash and Favor to pick up grocery orders from large retail stores including HEB.
I have worked for the last two years selling cars to customers while providing expertise on a variety of vehicles while maintaining a professional and courteous demeaner. During my time at CarMax I have sold over 350 vehicles which has awarded me in being inducted into Presidents club and therefore being in the top percentile in the company. I have helped other employees as a mentor for new hires, leading by example to being successful employees. I have a community of happy customers who have consistently placed me as one of the highest positive reviewed associated at my store.
Applying my customer service skills while also staying busy in an environment with a large team of people. I often find myself asking for more challenging tasks so I can train and learn as many skills as possible.
I worked as a Customer Service Manager for Walmart, at a store I had been employed at for over 4 years. My job had included a large variety of tasks in a retail environment which includes: working in a busy/fast paced Point Of Sale area, inventory management, loading/unloading trucks, customer service counter, financial services, cart attendant, tech associate, electronics sales associate and managing/scheduling a team of over 20+ associates. During my time at Walmart I have won employee of the month twice. I also have trained over 30 employees as cashiers, cart attendants, self check-out hosts and customer service associates.
Working for my family's business as a handyman I would often paint houses, offices, apartments and also help move furniture.
Word, Photoshop, Powerpoint, Excel, Google Drive, Customer Service, Customer Satisfaction, Customer Relations, Email, Management, Team Building, Leadership, Scheduling, Driving