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Definition of Reputation Credits
Kevin Wang, PMP
Technology professional looking for product manager opportunities in Asia. Fluent in English and Mandarin.
Senior Project Manager @ Igloo Software
Toronto, ON, Canada
[email protected]
Education
Master of Management in Artificial Intelligence, Smith School of Business, Queen’s University, Kingston, ON, 2021 ~ 2022
Bachelor of Applied Sciences, University of British Columbia, Vancouver, BC, 2004 ~ 2009
Electrical Engineering, Specialization in Nanotechnology and MEMS
Specialized Training
Project Management Professional, Project Management Institute
Work Experience
Senior Project Manager, Igloo Software, Waterloo, ON, June 2021 - Present
Manage implementation projects, working with consulting and design teams to achieve 98% satisfaction in CSAT results
Oversee 7 to 8 concurrent implementation engagements; identified process improvement opportunities and spearheaded initiatives for team transformation
Senior Consultant, SS&C Salentica, Toronto, ON, July 2019 - Dec 2019
Led end-to-end delivery from requirements, project management, configuration, testing and training; provided product expertise on features and custom solutions for Dynamics and Salesforce
Delivered consultation and best-practice recommendation to executive stakeholders; responsible for 7 to 8 concurrent engagements ranging from $50k to $150k deals
Collaborated with product development and professional service teams to affect portfolio customizations and priorities; contributed to multiple epics and developed 20+ user stories for specialized use cases
Customer Success Manager, Informatica, Toronto, ON, Nov 2018 - July 2019
Customer Solutions Manager, GroupBy Inc, Toronto, ON, Apr 2018 - Nov 2018
Guided 7 to 8 end to end customer implementations of GroupBy's ecommerce SaaS platform concurrently; responsible for business and technical advisory of GroupBy's Search, Analytics and Personalization products
Engaged with multidisciplinary client teams ranging from Marketing, Development, Support to maximize product usage; predicted customer priorities and feature requests 6 months out to affect product roadmap and strategy alignment
Collaborated with cross-functional teams and 3 to 4 project teams in development of machine learning initiatives through aggregate data and BigQuery ML application
Enablement Manager, Thomson Reuters, Toronto, ON, Sep 2015 - Feb 2018
Led strategic enterprise implementation programs and engagements with financial services customers at global scale; responsible for multi-million dollar engagements with Tier 1 customers
Controlled all phases of implementations with duration over 12 months; provided overall crisis management for key enterprise customers and engaged C-suite stakeholders to provide thought leadership on target operating model
Spearheaded 2 internal new product development initiatives: human trafficking database and data privacy platforms
Consultant, Various, Toronto, ON, Apr 2015 - Sep 2015
Project Manager, CAPREIT, Toronto, ON, Sep 2014 - Apr 2015
Project Manager, TELUS, Toronto, ON, Dec 2012 - Sep 2014
Program Coordinator, Hewlett-Packard, Taipei, Taiwan, Feb 2011 - July 2012
Project Manager, HiRate Energy Inc, Taipei, Taiwan, Aug 2010 - Feb 2011
Kevin Wang, PMP
Technology professional looking for product manager opportunities in Asia. Fluent in English and Mandarin.
Senior Project Manager @ Igloo Software
Toronto, ON, Canada
[email protected]
Education
Master of Management in Artificial Intelligence, Smith School of Business, Queen’s University, Kingston, ON, 2021 ~ 2022
Bachelor of Applied Sciences, University of British Columbia, Vancouver, BC, 2004 ~ 2009
Electrical Engineering, Specialization in Nanotechnology and MEMS
Specialized Training
Project Management Professional, Project Management Institute
Work Experience
Senior Project Manager, Igloo Software, Waterloo, ON, June 2021 - Present
Manage implementation projects, working with consulting and design teams to achieve 98% satisfaction in CSAT results
Oversee 7 to 8 concurrent implementation engagements; identified process improvement opportunities and spearheaded initiatives for team transformation
Senior Consultant, SS&C Salentica, Toronto, ON, July 2019 - Dec 2019
Led end-to-end delivery from requirements, project management, configuration, testing and training; provided product expertise on features and custom solutions for Dynamics and Salesforce
Delivered consultation and best-practice recommendation to executive stakeholders; responsible for 7 to 8 concurrent engagements ranging from $50k to $150k deals
Collaborated with product development and professional service teams to affect portfolio customizations and priorities; contributed to multiple epics and developed 20+ user stories for specialized use cases
Customer Success Manager, Informatica, Toronto, ON, Nov 2018 - July 2019
Customer Solutions Manager, GroupBy Inc, Toronto, ON, Apr 2018 - Nov 2018
Guided 7 to 8 end to end customer implementations of GroupBy's ecommerce SaaS platform concurrently; responsible for business and technical advisory of GroupBy's Search, Analytics and Personalization products
Engaged with multidisciplinary client teams ranging from Marketing, Development, Support to maximize product usage; predicted customer priorities and feature requests 6 months out to affect product roadmap and strategy alignment
Collaborated with cross-functional teams and 3 to 4 project teams in development of machine learning initiatives through aggregate data and BigQuery ML application
Enablement Manager, Thomson Reuters, Toronto, ON, Sep 2015 - Feb 2018
Led strategic enterprise implementation programs and engagements with financial services customers at global scale; responsible for multi-million dollar engagements with Tier 1 customers
Controlled all phases of implementations with duration over 12 months; provided overall crisis management for key enterprise customers and engaged C-suite stakeholders to provide thought leadership on target operating model
Spearheaded 2 internal new product development initiatives: human trafficking database and data privacy platforms