CakeResume 找人才

進階搜尋
On
4 到 6 年
6 到 10 年
10 到 15 年
15 年以上
Avatar of Autumn Yen.
Avatar of Autumn Yen.
Senior software test engineer @資拓宏宇國際股份有限公司(International Integrated Systems, Inc.)
2022 ~ 現在
Software Test Engineer, Software QA Engineer
一個月內
Engineer and Operations Manager • Vector Data-Recovery. LTD. 三月三月Lead members to completed hundreds of storage data-recovery projects. 2. Complete website development and Google ADS, keeping the revenue increasing. 3. Listen to the request from our customer and maintain the service quality. Field Application Engineer • Jager information co. LTD. 十二月七月Provided the technical support to customers. 2. Reproduce many issues from customer requests and RMA back. 3. Contact WD/Seagate FAE to solve any kind of issues for
LTE
PTCRB
GCF
就職中
正在積極求職中
全職 / 對遠端工作有興趣
10 到 15 年
Chung Hua University (CHU)
Transportation and Logistics Management
Avatar of the user.
Avatar of the user.
Service Manager @Geekplus International Co. Ltd
2020 ~ 現在
COO or Head of Operations or Head of Sales/Business Development
一個月內
Microsoft Office
就職中
正在積極求職中
全職 / 對遠端工作有興趣
10 到 15 年
Hong Kong Polytechnic University
Bsc Hon Hotel Management
Avatar of Steven.
Avatar of Steven.
Project Manager @明基電通
2022 ~ 現在
Service Manager or Project Manager or Supply Chain Manager or Purchaser
一個月內
a graduate of Yuan Ze University, with a solid academic foundation and professional knowledge. Taoyuan City, Taiwan 工作經歷 Project Manager • 明基電通 六月Present Global Service Quality Project Management. Service Expense Budget Planning, Cost Control, and Regular Review Adjustments. Government Project Service Cost Calculation. Cross-department/Business Unit/Subsidiary Communication and Resource Coordination. Project Problem Solving and Tracking. Project Progress Planning and Management. Expense Audit and Review of Missing Components for Improvement. Financial Report Compilation and Analysis. Service Performance Indicator Statistics and Analysis
Word
PowerPoint
Excel
就職中
正在積極求職中
全職 / 對遠端工作有興趣
4 到 6 年
Yuan-Ze University
製造工程與經營管理系
Avatar of Sandhya Rastogi- Srivastava.
Avatar of Sandhya Rastogi- Srivastava.
Sr. Quality Analyst @Satyam BPO
2008 ~ 2009
Product/Project Manager
兩個月內
achieve project goals and deliver high-quality results. Key responsibilities included: Led a team of 25 agents, providing guidance and support to ensure successful project execution. Trained new joiners, ensuring they were equipped with the necessary skills and knowledge. Driven a culture of personal allyship Managed Enterprise account for SME customers (UK). Received the Extra Miller Award for Best Performance, recognizing my dedication and exceptional work. Received appreciation from stakeholders for excellent work and dedication. Quality Analyst • Cegedim Software India Pvt Ltd SeptemberJune 2011 As a Service Quality Analyst at Ceg...
Word
PowerPoint
Excel
就職中
正在積極求職中
全職 / 對遠端工作有興趣
6 到 10 年
Axelos
Information Technology
Avatar of MD JOBAER AHMED.
Avatar of MD JOBAER AHMED.
Delivery Representative @Hungerstaion Company Limited
2020 ~ 現在
Administrative, Administrasi, Administrasi Specialist, Administration, Administration Office, Staff Administrasi, Data Entry, Data Clerk, Data Entry Specialist, Data Clerk Specialist, Front Office Staff, Front Office Specialist
兩個月內
specified schedule and identify the most efficient routes to avoid delays. Purchasing Staff • China Petroleum Pipeline Engineering Co., Ltd.(CPP) JanuaryDecember 2019 Purchasing staff are to seek to obtain and purchase all goods and services at the lowest possible total end cost, considering the guidelines of prices, service, quality, delivery and reliability. Driver of HVAC Technician Team • Abdel Hadi Abdullah AlQahtani & Sons Group of Companies (AHQ) JanuaryDecember 2018 Led a 4-member team of HVAC. Ensure that find the location of the applicant's house. Delivers directions, instruments and instructions. Perform other job
Microsoft Word
Microsoft Excel
AutoCad 2D
就職中
正在積極求職中
全職 / 暫不考慮遠端工作
4 到 6 年
Uttara Twon College
Science
Avatar of the user.
Avatar of the user.
Operations Supervisor @Bukalapak
2022 ~ 2024
Sales Supervisor
三個月內
Word
Excel
powerpoint
就職中
正在積極求職中
全職 / 對遠端工作有興趣
6 到 10 年
Universitas Nusa Mandiri
Sistem Informasi
Avatar of Eliot Chen.
Avatar of Eliot Chen.
曾任
Customer Service Manager @Asus 華碩電腦股份有限公司
2022 ~ 2023
Software Project / Product Management
一個月內
welcome emails, product feature introduction emails, and product experience optimization to increase product usage rate and first purchase rate. - 10% increase in click-through rate for new registration welcome emails - 30% increase in product usage rate, and 5% increase in first purchase rate. Customer Service Team Leader SepAprCustomer Service Operations Management ◆ Trained 10+ members and developed comprehensive educational training materials and assessment plans. ◆ Established 40+ customer complaint-handling SOPs and technical support management procedures. Implemented service quality indicators and performance evaluation management methods. ◆ Responsible for integrating service support for projects
Product Management
Data Driven Decision Making
Critical Thinking and Problem Solving
待業中
目前會考慮了解新的機會
全職 / 對遠端工作有興趣
6 到 10 年
Chihlee Institute of Technology
International Business/Trade/Commerce
Avatar of the user.
Avatar of the user.
安全組組長 @INTECHWORLD INC.(菲律賓總公司)(電腦系統整合服務業)
2022 ~ 現在
滲透測試、資訊安全
一個月內
python
Linux
AWS
就職中
目前會考慮了解新的機會
全職 / 對遠端工作有興趣
4 到 6 年
資策會
雲端網路系統工程師
Avatar of Hung Li.
Avatar of Hung Li.
Business Analyst @Vaco
2023 ~ 現在
Data Analyst, Business Intelligence, Languages
一個月內
periodic reports using Google Sheets, BigQuery, and Looker Studio, enhancing operational efficiency by 40% and service quality by 25%. Developed two content review and quality assurance automation systems utilizing Google Sheets and Google Apps Script, resulting in a 45% reduction in operational labor. Designed 10+ data reporting infrastructures using Google Sheets, BigQuery, and Data Studio, providing invaluable insights into product operations. JuneMarch 2023 Market Research Consultant (Japanese) • Vaco Moderately 500+ multilingual content moderation by month, with proven records of low turnaround time and high quality Consistently achieved outstanding customer satisfaction (CSAT 90%...
Google Spreadsheets
Google Data Studio
Google Surveys
就職中
目前會考慮了解新的機會
全職 / 對遠端工作有興趣
4 到 6 年
National Yunlin University of Science and Technology
English, Second Language Acquisition, Linguistics
Avatar of Anwar Solehudin.
Avatar of Anwar Solehudin.
Customer Service Supervisor - Hijra Bank @Hijra
2021 ~ 現在
Customer Service Manager
一個月內
history of working in Banking Industry | Fintech | Start Up | Telecommunications Industry | Online Travel Agents Industry | Contact Center (Quality Assurance, Learning and Development, Operations). https://www.linkedin.com/in/anwar-solehudinContactWORK EXPERIENCE Customer Service Supervisor • Hijra Bank NovemberPresent - Monitor performance and traffic of customer service inquiries from various channel (Call Center, In-app live chat, Social Media, and Escalations) - Monitor agent performance, give coaching and feedback for improvement - Coordinate with BPO or CS Outsourcing regarding agent capacity needs and floor issue - Conduct discussion and calibration with CRM and Service Quality Assurance for the sake
Communication
Customer Service Management
Customer Service Operations
就職中
全職 / 對遠端工作有興趣
4 到 6 年
Indonesia Banking School
Business Administration and Management

最輕量、快速的招募方案,數百家企業的選擇

搜尋履歷,主動聯繫求職者,提升招募效率。

  • 瀏覽所有搜尋結果
  • 每日可無限次數開啟陌生對話
  • 搜尋僅開放付費企業檢視的履歷
  • 檢視使用者信箱 & 電話
搜尋技巧
1
嘗試搜尋最精準的關鍵字組合
資深 後端 php laravel
如果結果不夠多,再逐一刪除較不重要的關鍵字
2
將須完全符合的字詞放在雙引號中
"社群行銷"
3
在不想搜尋到的字詞前面加上減號,如果想濾掉中文字,需搭配雙引號使用 (-"人資")
UI designer -UX
免費方案僅能搜尋公開履歷。
升級至進階方案,即可瀏覽所有搜尋結果(包含數萬筆覽僅在 CakeResume 平台上公開的履歷)。

職場能力評價定義

專業技能
該領域中具備哪些專業能力(例如熟悉 SEO 操作,且會使用相關工具)。
問題解決能力
能洞察、分析問題,並擬定方案有效解決問題。
變通能力
遇到突發事件能冷靜應對,並隨時調整專案、客戶、技術的相對優先序。
溝通能力
有效傳達個人想法,且願意傾聽他人意見並給予反饋。
時間管理能力
了解工作項目的優先順序,有效運用時間,準時完成工作內容。
團隊合作能力
具有向心力與團隊責任感,願意傾聽他人意見並主動溝通協調。
領導力
專注於團隊發展,有效引領團隊採取行動,達成共同目標。
超過一年
Logo of SERCOMM.
SERCOMM
2018 ~ 2022
Taipei, Taiwan
專業背景
目前狀態
就職中
求職階段
專業
QA、測試工程師
產業
電腦網路
工作年資
4 到 6 年工作經驗(2 到 4 年相關工作經驗)
管理經歷
技能
Customer Service
IT Service Management
LinkedIn
Korean
Taiwanese (Native)
English
it support
SSH Client
Telnet Control Interface
VMware
Chinese (native)
Office software
Internet
DHCP
Router Configuration
WPS
FileZilla
FTP Server
Notepad++
TeamViewer
MD5
Command Prompt
Social Media
IBM Lotus Notes
Microsoft Office
Colasoft packet builder
語言能力
Chinese
母語或雙語
English
進階
Korean
進階
求職偏好
希望獲得的職位
engineer
預期工作模式
全職
期望的工作地點
遠端工作意願
對遠端工作有興趣
接案服務
學歷
學校
Korea University
主修科系
Student Exchange Program
列印

Yu Jhih, Jheng

[email protected]

+886 934 298 091

I'm a software / firmware test engineer based in Taipei with 4 years of experience in the workforce.

Also a team player with strong communication skills, having both QA testing and IT support tips.

Being able to gather and analyze customer needs and data, paying careful attention to providing

technical support.


Work experience

Software Test Engineer (Quality Assurance)

Sercomm, Taipei, Taiwan (Sep. 2018 - Present)

• Perform function test with multiple technical environments(Windows, Linux) for telecom operators / retail home routers.

• Execute black box test and edit test plan, including slight modification of testing scripts.

• Perform Wi-Fi 6 function test (OFDMA, MU-MIMO) with Spirent test center.

• Familiar with several security vulnerability scan such as NessusPro, Acunetix, OWASP, NexposeVA and OpenVAS.

• Verify WAN access(DHCP, PPPoE, L2TP) function in routers, including manual connection, idle time and DNS query. 

• Collect test results to generate reports, track and validate fixed bugs to meet spec requirements.

IT support Analyst Associate

Qualcomm, Taipei, Taiwan (May 2017 - Jul. 2018)

• Troubleshoot PC or mobile issues via phone, emails and chats for over 40,000 employees around the world.

• Provided technical services of Windows, engineering systems, enterprise applications, security, VPN, telephony...etc.

• Helped New Hires to activate login credential and identity verification.

• Used remote software to connect to customers’ PC and help resolve system problems.

• Shared technical information and managed good collaboration with global teams: networking, messenger, engineering, sales, hardware...etc.

• Made support documentation to clarify complex issues, and achieve efficient work processes. 


Mainly Used Tools

• Colasoft packet builder

• SecureCRT, Xshell

• Spirent Test Center

• TestLink, Mantis, Redmine, JIRA

• Tftpd64

• VMware

• Wireshark


Network knowledge


• L2-L3 protocols

Wi-Fi(IEEE 802.11), PPPoE, L2TP, IP v4/V6, ICMP

• L4-L7 protocols

TCP, UDP, PPTP, DHCP, DNS, FTP, HTTP, SSH, Telnet, SSDP(UPnP), NTP

Languages

• Mandarin and Taiwanese : Native speaker

• English : Proficient speaker

• Korean : Proficient speaker

Education

• Bachelor's Degree in Information Management

National University of Kaohsiung (Sep. 2011 - Jul. 2016 graduated)

• Student Exchange Program

Korea University - Seoul (Sep. 2015 - Jul. 2016)

履歷
個人檔案

Yu Jhih, Jheng

[email protected]

+886 934 298 091

I'm a software / firmware test engineer based in Taipei with 4 years of experience in the workforce.

Also a team player with strong communication skills, having both QA testing and IT support tips.

Being able to gather and analyze customer needs and data, paying careful attention to providing

technical support.


Work experience

Software Test Engineer (Quality Assurance)

Sercomm, Taipei, Taiwan (Sep. 2018 - Present)

• Perform function test with multiple technical environments(Windows, Linux) for telecom operators / retail home routers.

• Execute black box test and edit test plan, including slight modification of testing scripts.

• Perform Wi-Fi 6 function test (OFDMA, MU-MIMO) with Spirent test center.

• Familiar with several security vulnerability scan such as NessusPro, Acunetix, OWASP, NexposeVA and OpenVAS.

• Verify WAN access(DHCP, PPPoE, L2TP) function in routers, including manual connection, idle time and DNS query. 

• Collect test results to generate reports, track and validate fixed bugs to meet spec requirements.

IT support Analyst Associate

Qualcomm, Taipei, Taiwan (May 2017 - Jul. 2018)

• Troubleshoot PC or mobile issues via phone, emails and chats for over 40,000 employees around the world.

• Provided technical services of Windows, engineering systems, enterprise applications, security, VPN, telephony...etc.

• Helped New Hires to activate login credential and identity verification.

• Used remote software to connect to customers’ PC and help resolve system problems.

• Shared technical information and managed good collaboration with global teams: networking, messenger, engineering, sales, hardware...etc.

• Made support documentation to clarify complex issues, and achieve efficient work processes. 


Mainly Used Tools

• Colasoft packet builder

• SecureCRT, Xshell

• Spirent Test Center

• TestLink, Mantis, Redmine, JIRA

• Tftpd64

• VMware

• Wireshark


Network knowledge


• L2-L3 protocols

Wi-Fi(IEEE 802.11), PPPoE, L2TP, IP v4/V6, ICMP

• L4-L7 protocols

TCP, UDP, PPTP, DHCP, DNS, FTP, HTTP, SSH, Telnet, SSDP(UPnP), NTP

Languages

• Mandarin and Taiwanese : Native speaker

• English : Proficient speaker

• Korean : Proficient speaker

Education

• Bachelor's Degree in Information Management

National University of Kaohsiung (Sep. 2011 - Jul. 2016 graduated)

• Student Exchange Program

Korea University - Seoul (Sep. 2015 - Jul. 2016)