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▎矽谷獨角獸企業家投資，台灣成長最快的 SaaS MarTech Solution 台灣 MarTech 領導品牌 awoo 結合 AI 人工智慧，是台灣成長最快速的 SaaS（Software as a Service）MarTech Solution。2017年獲得種子輪融資，2020年完成 A 輪募資，獲得多位矽谷企業家投資

職位描述 1. 提供相關產品諮詢、服務、異常排除等系統問題 2. 追蹤與提升客戶滿意度，並針對痛點提出改善方案。 3. 協助客服人員處理客訴案件，協助團隊排查特別複雜異常問題等問題 4

【工作內容】 1、實時在線回覆用戶的各種諮詢，或通過郵件回復用戶提交的諮詢工單。 2、為平台用戶提供專業的區塊鏈產品諮詢服務。 3、安撫客戶，提高質量和客戶滿意度。 4、識別和評估客戶的需

具體工作內容 此職位歡迎「重注用戶成長之客服」或「重注客戶關懷服務的業務」前來應徵。 日常客服以及嚴重客訴案件處理 (以郵件進行客戶服務為主要)。 定期關懷負責的客戶 account，找出能提升用戶使

Omnichat正在尋找有自信、具親切感、有責任感的客戶成功顧問。 客戶的成長是我們最重視的一環，而作為客戶成功顧問，你將是團隊與客戶溝通的橋樑。你需在第一線支援客戶，瞭解需求、解決問題、協助客

▎矽谷獨角獸企業家投資，台灣成長最快的 SaaS MarTech Solution 台灣 MarTech 領導品牌 awoo 結合 AI 人工智慧，是台灣成長最快速的 SaaS（Software as a Service）MarTech Solution。2017年獲得種子輪融資，2020年完成 A 輪募資，獲得多位矽谷企業家投資

The role is responsible for leading and managing the team to deliver excellent customer service and achieve high customer satisfaction levels. Develop and implement customer service strategies, policies, and procedures that align with the company's goals and objectives. Understand customer's business goal, lead and manage the team to track the execution, and take the initiative to work out a solution with the team should an issue occurs. Collaborate with other departments to ensure that customer

管理，讓團隊成員以公開、透明的方式自在工作，也為全球客戶提供卓越的商業價值服務。 【Why join the team ?】 Customer Service Team 是 Hytech 的第一線人員，扮演滿足客戶需求，協助解決客戶問題的重要角色。工作中能學習新的

Job Description: - Manage all technical needs that relate to TrendMicro/TX One products for PSP (Premium Support Program) account. - Manage virus & TrendMicro/TX One product cases/requests for PSP (Premium Support Program) account. - Act as a security consultant for large enterprises and help customer to implement TrendMicro’s solutions. - Manage relationships with major stakeholders which include customers, sales, partners, and Trend Micro technical teams. - Perform Security/Product event analy

About us Gogolook is a leading TrustTech company established in 2012. With "Build for Trust" as its core value, it aims to create an AI- and data-driven global anti-fraud network as well as Risk Management as a Service. From multi-communication to fintech, and SaaS, Gogolook creates trustworthy empowerment with the use of technology in various fields. A founding member of the Global Anti-Scam Alliance (GASA), Gogolook has also teamed up with a number