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1. 作為公司與重要客戶間的主要聯絡人，建立並維護長期穩固的客戶合作關係及客戶滿意度。 2. 負責重要客戶的專案策劃與執行，包括：客戶需求洞察、分析、解決方案設計、進度管理及成效評

一、申訴案件處理。 二、協助客服人員處理客訴案件。 三、處理懲處案件。 四、外部相關單位溝通、會辦處理。 五、回覆主管機關來文。

Monitor and maintain team performance of Customer Service (E-commerce and Fintech) Responsible for daily, weekly, monthly reports for Customer service team Responsible to provide resolution for customer complaints and escalation for the advices Analyze challenges in team and able to solve cases in daily operation

The Company Deep Sentinel is producing a security system powered by deep learning that can evaluate threats on a property. The system is designed to consume video streams and other contextual information to analyze threats facing a home. The service creates an intelligent surveillance zone out to the perimeter of a property. We can identify potential threats in under 30 seconds & call the police. The Role Reporting to the Controller, Deep Sentinel is looking for a

工作內容 1. 彙整與分析電商平台數據資料。 2. 協調客戶需求與數據分析結果以為客戶找到最好方案廣告投放。 3. 分析競爭對手產品行銷策略 4. 規劃客戶推廣規劃 5. 了解產業動態

集雅科技致力於利用 AI 幫助企業客戶解決影音製作的問題，並針對不同類型的客戶需求，提供相應的產品或服務支持。在集雅擔任客戶成功經理，您將參與 AI 時代變革，與一群喜歡挑戰、充滿熱忱

客戶成功是公司提高客戶維繫、解決客戶問題和促進客戶滿意度的重要角色，像是一位引導者，不僅協助客戶了解產品，更是需要透過洞察客戶需求，提升客戶更好的使用系統方式，讓客戶能善用

Improve customer service experience and create engaged customers Take ownership of customers' issues and set the resolution Set a clear mission and deploy strategies focused toward that mission Develop service procedures, policies, and standards Keep accurate records and document customer service actions and discussions Analyse services statistics and compile accurate reports Mentor and develop customer services agents and nurture an environment where they can excel through encouragement and emp

職位標題：客戶服務主管 公司名稱：Lycodes Tech 工作地點：台北市 工作內容概述： 作為客戶服務主管，您將負責領導並管理客戶服務團隊，確保提供卓越的客戶體驗和解決方案。您將監督並協助處理客戶查

Overview: We are seeking a highly motivated and experienced bilingual (English and Chinese) Communications and Administration Specialist to join our team. The ideal candidate will be responsible for communicating with customers via email, sending out invoices, keeping track of expenses, and acting as a support coach on our adventure camps and school trips. (The requirement to be female is due to the need for at least one female on every trip or camp with female kids). The