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Avatar of 翁宇函.
Avatar of 翁宇函.
翁宇函
Past
Product Designer @Freelance
・
2023 ~ Sekarang
UI/UX Designer / Product Designer
Dalam satu bulan
Added a scheduling feature to WhatsApp, allowing users to schedule messages and events. Customer Operation Specialist Alfred Systems Inc. | AugustJuly 2023 Collaborated with UX Design team on user interviews and design ideation. Wrote UX copy for app interfaces, errors, and marketing, ensuring clarity and engagement. Drove process optimization, achieving 50% faster Zendesk/ email response and a 40% rise in customer satisfaction. Offered technical customer support, using feedback to refine UX and enhance FAQs. Created training materials and guides, prioritizing user-friendly content. User Advocate & e-Commerce Specialist ZipX Taiwan Limited | NovemberAugust 2021
Customer Relationship Management (CRM)
Multicultural Team Management
Zendesk Support
Tidak bekerja
・
Siap untuk wawancara
Full-time / Tertarik bekerja jarak jauh
6-10 tahun
Brigham Young University - Hawaii
・
Communications, Digital Humanities , International Cultural Studies
Avatar of Cherkie Wong.
Avatar of Cherkie Wong.
Cherkie Wong
Service Manager @Geekplus International Co. Ltd
・
2020 ~ Sekarang
COO or Head of Operations or Head of Sales/Business Development
Dalam satu bulan
Chi Kit (Cherkie) WONG International Exposure | Seasoned Operations Head | Strategic Development Expert | Service Optimization Specialist NG13, Nottingham, United Kingdom Results-driven professional with over a decade of progressive experience in operational leadership, service management, and strategic development within multinational environments. Proven track record of spearheading initiatives to expand service operations, optimize profitability, and drive revenue growth across the APAC region. Skilled in team building and development, with a focus on nurturing talent and fostering a culture of excellence and collaboration. Demonstrated expertise in implementing governance structures, process optimization, and cross-functional collaboration to streamline operations and enhance
Microsoft Office
Sudah bekerja
・
Siap untuk wawancara
Full-time / Tertarik bekerja jarak jauh
10-15 tahun
Hong Kong Polytechnic University
・
Bsc Hon Hotel Management
Avatar of the user.
Avatar of the user.
Hanya dapat diakses oleh perusahaan berbayar
Past
Senior Marketing Specialist @ASUS Cloud Corporation
・
2017 ~ 2023
行銷企劃專員
Dalam satu bulan
Data-Driven Marketing
Critical thinking
Handling pressure
Tidak bekerja
・
Siap untuk wawancara
Full-time / Tertarik bekerja jarak jauh
4-6 tahun
National Kaohsiung First University of Science and Technology
・
Applied English
Avatar of Kumar Divyaprakash.
Avatar of Kumar Divyaprakash.
Kumar Divyaprakash
Regional Key Account Manager SaaS & - West India @Work Store Limited
・
2023 ~ Sekarang
Area sales manager & Regional sales manager Key Account Manager
Dalam dua bulan
Retention and renewal, overseeing revenue growth and post-sales services for strategic key accounts in West India. * Spearheading new SaaS-based loyalty program for the West region, secured partnerships with major clients adding 5Cr+ annual business potential. * Discuss and plan ideation and conceptualization of program development, including process optimization with the KDMs. * Boosted revenue by strategically promoting Dyson's Capex business and lighting products within key accounts. * Efficiently collaborating with diverse teams to create program KPIs and ongoing reporting to measure program effectiveness, identify opportunities, optimize service delivery and enhance overall business processes. * Achieved
Microsoft Office
Excel
Communication
Sudah bekerja
・
Siap untuk wawancara
Full-time / Tertarik bekerja jarak jauh
4-6 tahun
ITM Group of Institutions
・
Marketing
Avatar of Hans Yang.
Avatar of Hans Yang.
Hans Yang
Assistant Account Manager @KKTV
・
2022 ~ Sekarang
數據分析、行銷研究、營運管理
Dalam satu bulan
the BPM system: clarified user requirements from 8 business units, collaborated with IT, ADM, and ACC, addressed pain points, ultimately enhancing overall efficiency with a 40% reduction in process steps. Conducted educational training for the entire group, developed SOPs, and educating on new system operations and the invoicing payment process. Customer Service: Acted as a second-line manager, providing effective guidance, improving customer satisfaction. Enhanced customer service processes, improving response efficiency by 40%. Implemented Chatbot, reducing weekend case volume by 60%. Operational Specialist • KKTV 七月一月 2022 Process Optimization Streamlined work allocation, established
Word
Microsoft Office
Project Management
Sudah bekerja
・
Siap untuk wawancara
Full-time / Tertarik bekerja jarak jauh
4-6 tahun
國立台北藝術大學
・
藝術跨域研究所
Avatar of Allen Liu.
Avatar of Allen Liu.
Allen Liu
Past
Sr. Product Designer @OneDegree
・
2022 ~ Sekarang
Product Designer (UI/UX)
Dalam satu bulan
system 0-1, solve the user pain point and increase up to 25% usage rate in the same time. Lead the end-to-end design process for the SaaS service, starting from problem definition and UX planning, through UI design, testing, and implementation. Import Figma in the design process from Sketch, and built-up design component system. Implement the design thinking methodology within the development team, taking the lead in conducting Agile/Scrum design sprints to foster brainstorming sessions and facilitate internal consensus-building. Live creating process optimization. 1 to 1 LIVE selling service
ui/ux
Zeplin
Illustrator
Tidak bekerja
・
Siap untuk wawancara
Full-time / Tertarik bekerja jarak jauh
4-6 tahun
Ming Chuan University
・
Digital Media Design
Avatar of the user.
Avatar of the user.
Hanya dapat diakses oleh perusahaan berbayar
資深工程師 @PolyVisions
・
2018 ~ Sekarang
MANAGER
Dalam dua bulan
Word
PowerPoint
Excel
Sudah bekerja
・
Siap untuk wawancara
Full-time / Tertarik bekerja jarak jauh
4-6 tahun
國立中興大學 (National Chung Hsin University, NCHU)
・
Mechanical Engineering
Avatar of the user.
Avatar of the user.
Hanya dapat diakses oleh perusahaan berbayar
Senior Analysist @Dell Technologies Inc.
・
2018 ~ Sekarang
Product Manager
Dalam satu bulan
Project Management
Learning and Development
Team Management
Sudah bekerja
・
Terbuka untuk peluang
Full-time / Tertarik bekerja jarak jauh
4-6 tahun
University or Warwick
・
Service Management and Design
Avatar of Han Hu.
Avatar of Han Hu.
Han Hu
CakeResume Premium Badge
Senior Software Engineer @GGV Capital
・
2021 ~ Sekarang
Dalam satu bulan
in the Finance IT team which build and maintain regulatory report platform for user globally. Responsible for Engineered a data pipeline for Listed Derivative Risk Reporting, encompassing data sourcing, cleansing, and aggregation Ensured the stability and performance enhancement of a regulatory reporting platform, demonstrating experience in data analysis and process optimization. Applied regulatory frameworks (Basel III) to data analytics, showing an ability to understand and implement complex regulatory requirements. Handled detailed data reconciliation tasks (RWA, EAD, Collateral Haircut, etc.), relevant to business insights mining and data analysis. Coordinated with various teams to manage interdependencies.
Java
Flink
Kubernetes/Docker
Sudah bekerja
・
Terbuka untuk peluang
Full-time / Tertarik bekerja jarak jauh
6-10 tahun
National University of Kaohsiung
・
Electrical and Electronics Engineering
Avatar of Chun Yu, Ko.
Avatar of Chun Yu, Ko.
Chun Yu, Ko
Deputy Data Team Lead @ALFRED SYSTEMS INC.
・
2022 ~ Sekarang
數據分析師、資料科學家
Dalam dua bulan
the responsibility to promote the professional development of team members and take pride in their growth. Throughout my career, I have proven my exceptional skills in project management, team leadership, and cross-departmental communication. The data team I lead has made significant contributions to driving business growth and process optimization, playing a crucial role in utilizing data-driven decision-making. I am passionate about uncovering the stories behind data and transforming them into strategies that boost business efficacy. I look forward to demonstrating my leadership talents in an environment filled with challenges and opportunities, and to
R
Python
BigQuery
Sudah bekerja
・
Terbuka untuk peluang
Full-time / Tertarik bekerja jarak jauh
6-10 tahun
東吳大學
・
資料科學

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UI designer -UX
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Dalam tiga bulan
Avatar of 袁勝杰 Jay Yuan.
袁勝杰 Jay Yuan
產品經理 Product Manager
Taiwan
Latar Belakang Profesional
Status sekarang
Sudah bekerja
Tahap pencarian kerja
Profesi
Project / Product Management
Bidang Pekerjaan
Pengalaman Kerja
4-6 tahun pengalaman kerja (2-4 tahun relevan)
Management
Saya berpengalaman mengelola 1-5 orang
Keterampilan
Word
Marketing
PowerPoint
Excel
Axure RP
JIRA
Product Management
UI/UXDesign
Microsoft Office
Bahasa
Chinese
・
Bahasa ibu atau Bilingual
English
・
Profesional
Preferensi Pencarian Pekerjaan
Jabatan
Product Manager
Tipe Pekerjaan
Full-time
Lokasi
台灣台中, 台灣台北
Bekerja jarak jauh
Tertarik bekerja jarak jauh
Freelance
Tidak
Pendidikan
Institusi Pendidikan
東海大學 Tunghai University
Jurusan
Department of Finance
Cetak

Sheng Jie Yuan

  [email protected]
  0978606019

• Software：Axure , Trello , JIRA , Sketch , Google Analytics , Microsoft
• Education：Department of finance , Tunghai University

• Qualification：TOEIC 925

EXPERIENCE

Product Project Manager 

KumaGaming Co., Ltd.  •  Mar 2019 - Present

Job Function：
     • Manage products facing 4 different target markets, including devices such as 
        Websites/Tablets/Mobiles , defining website specifications and functional processes
     • Develop and optimize the back-end system, producing PRD documents, wireframe, user story, 
        flow charts and track the progress of the development
     • Communication and coordination, integrate the front-end and back-end requirements from 
        Merchants , operation team and users, execute demand analysis and scheduling
     • Data analyzation and improvement, tracking performance tuning by Google Analytics and Tag 
        Manager

Achievements：
     • Optimization of Marketing and Payment system structure : 
        Cooperated with the marketing and affiliate team to increase more than 500,000 USD cash flow 
        per month for each product
     • Front-end interface and process optimization : 
        Increased the number of user registrations by 20%, successfully integrated 20 game suppliers 
        and 4 payment providers
     • Developed wallet transfer system : 
        In response to market trends and data analysis, solving complicated usage procedures and 
        improved user experience
     • Management back-end revision : 
        In response to the need of merchants, cooperated with technical department, more than 20 
        functions had been added to improve manager efficiency and marketing team selections

Product Manager

Kutomato Co., Ltd.  •  Apr 2018 - Mar 2019

Job Function：

     • Responsible for platform front-end revision, producing  APP / website functional process flow 
        chart and wireframe

     • Complete the management back-end revision, including user interviews, function integration 
        and interface optimization

     • Defining new function development, including marketing tools, bonus and game control, 
        wireframe drawing, PRD documents and integration testing


Achievements：

     • After revision of front-end, it had been well-reputed by VIP guests, and the continuous use time of 
        platform had increased significantly

     • After back-end optimization, took apart in Philippines exhibition, and won praise from more than 
        20 merchants during the exhibition period and deposit paid

     • Completed payment process optimization, increased deposit efficiency and amount by 20%

CV
Profil
Cetak

Sheng Jie Yuan

  [email protected]
  0978606019

• Software：Axure , Trello , JIRA , Sketch , Google Analytics , Microsoft
• Education：Department of finance , Tunghai University

• Qualification：TOEIC 925

EXPERIENCE

Product Project Manager 

KumaGaming Co., Ltd.  •  Mar 2019 - Present

Job Function：
     • Manage products facing 4 different target markets, including devices such as 
        Websites/Tablets/Mobiles , defining website specifications and functional processes
     • Develop and optimize the back-end system, producing PRD documents, wireframe, user story, 
        flow charts and track the progress of the development
     • Communication and coordination, integrate the front-end and back-end requirements from 
        Merchants , operation team and users, execute demand analysis and scheduling
     • Data analyzation and improvement, tracking performance tuning by Google Analytics and Tag 
        Manager

Achievements：
     • Optimization of Marketing and Payment system structure : 
        Cooperated with the marketing and affiliate team to increase more than 500,000 USD cash flow 
        per month for each product
     • Front-end interface and process optimization : 
        Increased the number of user registrations by 20%, successfully integrated 20 game suppliers 
        and 4 payment providers
     • Developed wallet transfer system : 
        In response to market trends and data analysis, solving complicated usage procedures and 
        improved user experience
     • Management back-end revision : 
        In response to the need of merchants, cooperated with technical department, more than 20 
        functions had been added to improve manager efficiency and marketing team selections

Product Manager

Kutomato Co., Ltd.  •  Apr 2018 - Mar 2019

Job Function：

     • Responsible for platform front-end revision, producing  APP / website functional process flow 
        chart and wireframe

     • Complete the management back-end revision, including user interviews, function integration 
        and interface optimization

     • Defining new function development, including marketing tools, bonus and game control, 
        wireframe drawing, PRD documents and integration testing


Achievements：

     • After revision of front-end, it had been well-reputed by VIP guests, and the continuous use time of 
        platform had increased significantly

     • After back-end optimization, took apart in Philippines exhibition, and won praise from more than 
        20 merchants during the exhibition period and deposit paid

     • Completed payment process optimization, increased deposit efficiency and amount by 20%