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On
4 到 6 年
6 到 10 年
10 到 15 年
15 年以上
Avatar of 翁宇函.
Avatar of 翁宇函.
曾任
Product Designer @Freelance
2023 ~ 现在
UI/UX Designer / Product Designer
一個月內
Added a scheduling feature to WhatsApp, allowing users to schedule messages and events. Customer Operation Specialist Alfred Systems Inc. | AugustJuly 2023 Collaborated with UX Design team on user interviews and design ideation. Wrote UX copy for app interfaces, errors, and marketing, ensuring clarity and engagement. Drove process optimization, achieving 50% faster Zendesk/ email response and a 40% rise in customer satisfaction. Offered technical customer support, using feedback to refine UX and enhance FAQs. Created training materials and guides, prioritizing user-friendly content. User Advocate & e-Commerce Specialist ZipX Taiwan Limited | NovemberAugust 2021
Customer Relationship Management (CRM)
Multicultural Team Management
Zendesk Support
待业中
正在积极求职中
全职 / 对远端工作有兴趣
6 到 10 年
Brigham Young University - Hawaii
Communications, Digital Humanities , International Cultural Studies
Avatar of Cherkie Wong.
Avatar of Cherkie Wong.
Service Manager @Geekplus International Co. Ltd
2020 ~ 现在
COO or Head of Operations or Head of Sales/Business Development
一個月內
Chi Kit (Cherkie) WONG International Exposure | Seasoned Operations Head | Strategic Development Expert | Service Optimization Specialist NG13, Nottingham, United Kingdom Results-driven professional with over a decade of progressive experience in operational leadership, service management, and strategic development within multinational environments. Proven track record of spearheading initiatives to expand service operations, optimize profitability, and drive revenue growth across the APAC region. Skilled in team building and development, with a focus on nurturing talent and fostering a culture of excellence and collaboration. Demonstrated expertise in implementing governance structures, process optimization, and cross-functional collaboration to streamline operations and enhance
Microsoft Office
就职中
正在积极求职中
全职 / 对远端工作有兴趣
10 到 15 年
Hong Kong Polytechnic University
Bsc Hon Hotel Management
Avatar of the user.
Avatar of the user.
曾任
Senior Marketing Specialist @ASUS Cloud Corporation
2017 ~ 2023
行銷企劃專員
一個月內
Data-Driven Marketing
Critical thinking
Handling pressure
待业中
正在积极求职中
全职 / 对远端工作有兴趣
4 到 6 年
National Kaohsiung First University of Science and Technology
Applied English
Avatar of Kumar Divyaprakash.
Avatar of Kumar Divyaprakash.
Regional Key Account Manager SaaS & - West India @Work Store Limited
2023 ~ 现在
Area sales manager & Regional sales manager Key Account Manager
兩個月內
Retention and renewal, overseeing revenue growth and post-sales services for strategic key accounts in West India. * Spearheading new SaaS-based loyalty program for the West region, secured partnerships with major clients adding 5Cr+ annual business potential. * Discuss and plan ideation and conceptualization of program development, including process optimization with the KDMs. * Boosted revenue by strategically promoting Dyson's Capex business and lighting products within key accounts. * Efficiently collaborating with diverse teams to create program KPIs and ongoing reporting to measure program effectiveness, identify opportunities, optimize service delivery and enhance overall business processes. * Achieved
Microsoft Office
Excel
Communication
就职中
正在积极求职中
全职 / 对远端工作有兴趣
4 到 6 年
ITM Group of Institutions
Marketing
Avatar of Hans Yang.
Avatar of Hans Yang.
Assistant Account Manager @KKTV
2022 ~ 现在
數據分析、行銷研究、營運管理
一個月內
the BPM system: clarified user requirements from 8 business units, collaborated with IT, ADM, and ACC, addressed pain points, ultimately enhancing overall efficiency with a 40% reduction in process steps. Conducted educational training for the entire group, developed SOPs, and educating on new system operations and the invoicing payment process. Customer Service: Acted as a second-line manager, providing effective guidance, improving customer satisfaction. Enhanced customer service processes, improving response efficiency by 40%. Implemented Chatbot, reducing weekend case volume by 60%. Operational Specialist • KKTV 七月一月 2022 Process Optimization Streamlined work allocation, established
Word
Microsoft Office
Project Management
就职中
正在积极求职中
全职 / 对远端工作有兴趣
4 到 6 年
國立台北藝術大學
藝術跨域研究所
Avatar of Allen Liu.
Avatar of Allen Liu.
曾任
Sr. Product Designer @OneDegree
2022 ~ 现在
Product Designer (UI/UX)
一個月內
system 0-1, solve the user pain point and increase up to 25% usage rate in the same time. Lead the end-to-end design process for the SaaS service, starting from problem definition and UX planning, through UI design, testing, and implementation. Import Figma in the design process from Sketch, and built-up design component system. Implement the design thinking methodology within the development team, taking the lead in conducting Agile/Scrum design sprints to foster brainstorming sessions and facilitate internal consensus-building. Live creating process optimization. 1 to 1 LIVE selling service
ui/ux
Zeplin
Illustrator
待业中
正在积极求职中
全职 / 对远端工作有兴趣
4 到 6 年
Ming Chuan University
Digital Media Design
Avatar of the user.
Avatar of the user.
資深工程師 @PolyVisions
2018 ~ 现在
MANAGER
兩個月內
Word
PowerPoint
Excel
就职中
正在积极求职中
全职 / 对远端工作有兴趣
4 到 6 年
國立中興大學 (National Chung Hsin University, NCHU)
Mechanical Engineering
Avatar of the user.
Avatar of the user.
Senior Analysist @Dell Technologies Inc.
2018 ~ 现在
Product Manager
一個月內
Project Management
Learning and Development
Team Management
就职中
目前会考虑了解新的机会
全职 / 对远端工作有兴趣
4 到 6 年
University or Warwick
Service Management and Design
Avatar of Han Hu.
Avatar of Han Hu.
Senior Software Engineer @GGV Capital
2021 ~ 现在
一個月內
in the Finance IT team which build and maintain regulatory report platform for user globally. Responsible for Engineered a data pipeline for Listed Derivative Risk Reporting, encompassing data sourcing, cleansing, and aggregation Ensured the stability and performance enhancement of a regulatory reporting platform, demonstrating experience in data analysis and process optimization. Applied regulatory frameworks (Basel III) to data analytics, showing an ability to understand and implement complex regulatory requirements. Handled detailed data reconciliation tasks (RWA, EAD, Collateral Haircut, etc.), relevant to business insights mining and data analysis. Coordinated with various teams to manage interdependencies.
Java
Flink
Kubernetes/Docker
就职中
目前会考虑了解新的机会
全职 / 对远端工作有兴趣
6 到 10 年
National University of Kaohsiung
Electrical and Electronics Engineering
Avatar of Chun Yu, Ko.
Avatar of Chun Yu, Ko.
Deputy Data Team Lead @ALFRED SYSTEMS INC.
2022 ~ 现在
數據分析師、資料科學家
兩個月內
the responsibility to promote the professional development of team members and take pride in their growth. Throughout my career, I have proven my exceptional skills in project management, team leadership, and cross-departmental communication. The data team I lead has made significant contributions to driving business growth and process optimization, playing a crucial role in utilizing data-driven decision-making. I am passionate about uncovering the stories behind data and transforming them into strategies that boost business efficacy. I look forward to demonstrating my leadership talents in an environment filled with challenges and opportunities, and to
R
Python
BigQuery
就职中
目前会考虑了解新的机会
全职 / 对远端工作有兴趣
6 到 10 年
東吳大學
資料科學

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职场能力评价定义

专业技能
该领域中具备哪些专业能力(例如熟悉 SEO 操作,且会使用相关工具)。
问题解决能力
能洞察、分析问题,并拟定方案有效解决问题。
变通能力
遇到突发事件能冷静应对,并随时调整专案、客户、技术的相对优先序。
沟通能力
有效传达个人想法,且愿意倾听他人意见并给予反馈。
时间管理能力
了解工作项目的优先顺序,有效运用时间,准时完成工作内容。
团队合作能力
具有向心力与团队责任感,愿意倾听他人意见并主动沟通协调。
领导力
专注于团队发展,有效引领团队采取行动,达成共同目标。
三個月內
產品經理 Product Manager
Taiwan
专业背景
目前状态
就职中
求职阶段
专业
产品经理
产业
工作年资
4 到 6 年工作经验(2 到 4 年相关工作经验)
管理经历
我有管理 1~5 人的经验
技能
Word
Marketing
PowerPoint
Excel
Axure RP
JIRA
Product Management
UI/UXDesign
Microsoft Office
语言能力
Chinese
母语或双语
English
专业
求职偏好
希望获得的职位
Product Manager
预期工作模式
全职
期望的工作地点
台灣台中, 台灣台北
远端工作意愿
对远端工作有兴趣
接案服务
学历
学校
東海大學 Tunghai University
主修科系
Department of Finance
列印

Sheng Jie Yuan

  [email protected]
  0978606019

• Software:Axure , Trello , JIRA , Sketch , Google Analytics , Microsoft
• Education:Department of finance , Tunghai University

• Qualification:TOEIC 925

EXPERIENCE

Product Project Manager 

KumaGaming Co., Ltd.  •  Mar 2019 - Present

Job Function:
     • Manage products facing 4 different target markets, including devices such as 

        Websites/Tablets/Mobiles , defining website specifications and functional processes
     • Develop and optimize the back-end system, producing PRD documents, wireframe, user story, 

        flow charts and track the progress of the development
     • Communication and coordination, integrate the front-end and back-end requirements from 

        Merchants , operation team and users, execute demand analysis and scheduling
     • Data analyzation and improvement, tracking performance tuning by Google Analytics and Tag 

        Manager

Achievements:
     • Optimization of Marketing and Payment system structure : 
        Cooperated with the marketing and affiliate team to increase more than 500,000 USD cash flow 
        per month for each product
     • Front-end interface and process optimization : 
        Increased the number of user registrations by 20%, successfully integrated 20 game suppliers 
        and 4 payment providers
     • Developed wallet transfer system : 
        In response to market trends and data analysis, solving complicated usage procedures and 
        improved user experience
     • Management back-end revision : 
        In response to the need of merchants, cooperated with technical department, more than 20 
        functions had been added to improve manager efficiency and marketing team selections

Product Manager

Kutomato Co., Ltd.  •  Apr 2018 - Mar 2019

Job Function

     • Responsible for platform front-end revision, producing  APP / website functional process flow 
        chart and wireframe

     • Complete the management back-end revision, including user interviews, function integration 
        and interface optimization

     • Defining new function development, including marketing tools, bonus and game control, 
        wireframe drawing, PRD documents and integration testing


Achievements

     • After revision of front-end, it had been well-reputed by VIP guests, and the continuous use time of 
        platform had increased significantly

     • After back-end optimization, took apart in Philippines exhibition, and won praise from more than 
        20 merchants during the exhibition period and deposit paid

     • Completed payment process optimization, increased deposit efficiency and amount by 20%

简历
个人档案

Sheng Jie Yuan

  [email protected]
  0978606019

• Software:Axure , Trello , JIRA , Sketch , Google Analytics , Microsoft
• Education:Department of finance , Tunghai University

• Qualification:TOEIC 925

EXPERIENCE

Product Project Manager 

KumaGaming Co., Ltd.  •  Mar 2019 - Present

Job Function:
     • Manage products facing 4 different target markets, including devices such as 

        Websites/Tablets/Mobiles , defining website specifications and functional processes
     • Develop and optimize the back-end system, producing PRD documents, wireframe, user story, 

        flow charts and track the progress of the development
     • Communication and coordination, integrate the front-end and back-end requirements from 

        Merchants , operation team and users, execute demand analysis and scheduling
     • Data analyzation and improvement, tracking performance tuning by Google Analytics and Tag 

        Manager

Achievements:
     • Optimization of Marketing and Payment system structure : 
        Cooperated with the marketing and affiliate team to increase more than 500,000 USD cash flow 
        per month for each product
     • Front-end interface and process optimization : 
        Increased the number of user registrations by 20%, successfully integrated 20 game suppliers 
        and 4 payment providers
     • Developed wallet transfer system : 
        In response to market trends and data analysis, solving complicated usage procedures and 
        improved user experience
     • Management back-end revision : 
        In response to the need of merchants, cooperated with technical department, more than 20 
        functions had been added to improve manager efficiency and marketing team selections

Product Manager

Kutomato Co., Ltd.  •  Apr 2018 - Mar 2019

Job Function

     • Responsible for platform front-end revision, producing  APP / website functional process flow 
        chart and wireframe

     • Complete the management back-end revision, including user interviews, function integration 
        and interface optimization

     • Defining new function development, including marketing tools, bonus and game control, 
        wireframe drawing, PRD documents and integration testing


Achievements

     • After revision of front-end, it had been well-reputed by VIP guests, and the continuous use time of 
        platform had increased significantly

     • After back-end optimization, took apart in Philippines exhibition, and won praise from more than 
        20 merchants during the exhibition period and deposit paid

     • Completed payment process optimization, increased deposit efficiency and amount by 20%