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On
4 到 6 年
6 到 10 年
10 到 15 年
15 年以上
Avatar of Sinta Mayland.
Avatar of Sinta Mayland.
曾任
PA to GM @Rama Beach Resort & Villas
2014 ~ 2020
Administration Staff, Secretary, Customer Relationship Management,
兩個月內
and colleagues * Able to assist all departments concern to GM * Taking minutes in every single meeting * Accompanying GM for general inspection and making notes to all departments concerned for further follow up. * Arranging schedule and coordinate to HODs for departmental review * Doing coordination with Human resources department for all management events. Receptionist • Rama Beach Resort & Villas MayAugust 2014 | Badung, Bali Job description: * Handling guest check in/out * Giving hotel information to arrival guest * Cashiering * Handling walking guest * Doing upselling * Handling guest complaint * Handling guest request * Handling phone service * Handling guest message * Able to be guest relation officer
Word
Excel
Microsoft Office
待业中
正在积极求职中
全职 / 对远端工作有兴趣
4 到 6 年
University of STKIP
English for education
Avatar of the user.
Avatar of the user.
曾任
English Teacher @Brigif Mekanis 1 PIK/JS
2023 ~ 现在
Administration Staff, Secretary, Human Resources, Trainer, Bussiness Development, Customer Relationship Management, marketing
一個月內
Public Speaking & Relations
Customer Service
assistant manager
待业中
正在积极求职中
全职 / 对远端工作有兴趣
6 到 10 年
Universitas Paramadina
Psikologi
Avatar of 翁宇函.
Avatar of 翁宇函.
曾任
Product Designer @Freelance
2023 ~ 现在
UI/UX Designer / Product Designer
一個月內
Customer Operation Specialist Alfred Systems Inc. | AugustJuly 2023 Collaborated with UX Design team on user interviews and design ideation. Wrote UX copy for app interfaces, errors, and marketing, ensuring clarity and engagement. Drove process optimization, achieving 50% faster Zendesk/ email response and a 40% rise in customer satisfaction. Offered technical customer support, using feedback to refine UX and enhance FAQs. Created training materials and guides, prioritizing user-friendly content. User Advocate & e-Commerce Specialist ZipX Taiwan Limited | NovemberAugust 2021 Refined customer support processes and materials, focusing on user interaction and support documentation.
Customer Relationship Management (CRM)
Multicultural Team Management
Zendesk Support
待业中
正在积极求职中
全职 / 对远端工作有兴趣
6 到 10 年
Brigham Young University - Hawaii
Communications, Digital Humanities , International Cultural Studies
Avatar of Ivy Skipper.
Avatar of Ivy Skipper.
Sales Consultant/Content creator @YBA Marketing
2022 ~ 现在
三個月內
2022 I led and managed the team in sales efforts. I opened and closed the store as well as handled cash transactions and bank deposits. Throughout my time here I was able to gain valuable knowledge or the sales industry specifically dealing in luxury items. I conducted interviews for new hires and trained new team members. I led team meetings and encouraged high sales and a quality customer experience. Server • Texas Roadhouse JanuaryAugust Education Western Governors University Educational SciencesSkills Communication Customer Relationship Management (CRM) Sales & Marketing Leadership Skills Digital Media Languages English — Native or Bilingual
Communication
Customer Relationship Management (CRM)
Sales & Marketing
就学中
正在积极求职中
兼职 / 对远端工作有兴趣
4 到 6 年
Western Governors University
Educational Sciences
Avatar of Daniel Simamora.
Avatar of Daniel Simamora.
曾任
Senior Customer Support Representative @PT Equdero Layanan Indonesia
2022 ~ 2024
Customer Support Lead
一個月內
Daniel Simamora Committed and achievement-driven professional with a wealth of experience in the realm of customer support and service. As a seasoned Senior Customer Support Representative, I consistently showcase a proven ability to deliver precise and timely support to both team leaders and agents, thereby ensuring the seamless achievement of organizational targets and performance objectives. My steadfast dedication to ethical procedures and professional judgment empowers me to meticulously identify and address client issues, fostering positive relationships and upholding the highest service standards. Within my capacity, I have played a pivotal role in cultivating a robust and
CRM software
Microsoft Office
Zendesk
待业中
正在积极求职中
全职 / 对远端工作有兴趣
4 到 6 年
University of Brawijaya
Computer Science
Avatar of ChunTing Chen.
Avatar of ChunTing Chen.
overseas sales engineer @Moldpower Co., Ltd
2017 ~ 2019
PM/專案經理/產品經理/銷售業務
一個月內
款事項處理 -尋找可靠供應商與供應商關係維持 -提供有效率的顧客協助 -商品包裝以及物流時程安排 -每月財務報表編撰 Customer Service Associate (期間合約人員) • 日煙國際製造股份有限公司 十月六月供應鏈以及多元文化公司環境 -安排代工之香菸與香菸原料
Microsoft Office
SAP ERP
Cultural Awareness
就职中
正在积极求职中
全职 / 对远端工作有兴趣
4 到 6 年
Southern Taiwan University of Technology
Marketing and Logistic Management
Avatar of the user.
Avatar of the user.
Deputy Project Manager @Jadard Technology Inc. (The subsidiary of Fitipower Integrated Technology Inc.)
2020 ~ 现在
PM/產品經理/專案管理
一個月內
cost analysis
excel
PowerPoint
就职中
正在积极求职中
全职 / 对远端工作有兴趣
6 到 10 年
NTNU
Optical electrical technology
Avatar of the user.
Avatar of the user.
Team Lead Manager of Technical Operation @Finstek - GMI
2023 ~ 现在
Operations Manager / Team Leader / Product Manager / Platform Administrator
一個月內
System Maintenance
Technical Support
Active Directory
就职中
正在积极求职中
全职 / 对远端工作有兴趣
4 到 6 年
National Taipei University of Technology
Industrial Engineering
Avatar of 蔡永軒 ShaneTsai.
Avatar of 蔡永軒 ShaneTsai.
曾任
客戶諮詢師 @忠訓國際股份有限公司
2023 ~ 2024
品牌宣傳及媒體公關人員、 行銷企劃人員、活動企劃人員、傳播媒體企劃人員
一個月內
of media interviews, brand exposure, training of seed interviewees. 3.公司新聞稿及內部刊物、社群文案撰寫。 Writing corporate news release, internal publications, and community articles. 4.客戶關係管理 CRM 建立。 Establish customer relationship management. 5.國內外參獎資料規劃與提報。 Planning and reporting of domestic and international award information. 6.協助品牌活動規劃與執行(含社群經營) 。 Assist in brand campaign
Word
ERP
Microsoft Office
待业中
正在积极求职中
全职 / 对远端工作有兴趣
6 到 10 年
臺北市立大學
環境教育與資源所
Avatar of Steven.
Avatar of Steven.
Project Manager @明基電通
2022 ~ 现在
Service Manager or Project Manager or Supply Chain Manager or Purchaser
一個月內
Steven I am an optimistic and proactive professional with strong communication and problem-solving skills, coupled with a focus on customer relationship management and goal achievement. My leadership and managerial prowess shine through my diverse workplace experiences. Business & Project Management Experience: 2 years as a Project Manager 2 years as a Sales Manager/Project Manager (ODM/OEM) 5 years as a Sales Manager/Project Manager (ESCO/IoT/Energy) Supply Chain Management Experience: 4 years as a Supply Chain Management Planner 2 years in Customs 3 years in Logistics Management Customer Service Management Experience
Word
PowerPoint
Excel
就职中
正在积极求职中
全职 / 对远端工作有兴趣
4 到 6 年
Yuan-Ze University
製造工程與經營管理系

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职场能力评价定义

专业技能
该领域中具备哪些专业能力(例如熟悉 SEO 操作,且会使用相关工具)。
问题解决能力
能洞察、分析问题,并拟定方案有效解决问题。
变通能力
遇到突发事件能冷静应对,并随时调整专案、客户、技术的相对优先序。
沟通能力
有效传达个人想法,且愿意倾听他人意见并给予反馈。
时间管理能力
了解工作项目的优先顺序,有效运用时间,准时完成工作内容。
团队合作能力
具有向心力与团队责任感,愿意倾听他人意见并主动沟通协调。
领导力
专注于团队发展,有效引领团队采取行动,达成共同目标。
一個月內
Regional Sales Manager
Coretech System Ltd.
2020 ~ 现在
New Taipei City, Taiwan
专业背景
目前状态
就职中
求职阶段
专业
企业业务
产业
软件
工作年资
4 到 6 年
管理经历
我有管理 1~5 人的经验
技能
CRM
Business Development
Simulation Software
Project Management
Stakeholder Management
Risk Management
Project Planning
Agile
Scrum
Asana
Change Management
语言能力
English
专业
Chinese
母语或双语
求职偏好
希望获得的职位
Product/Project Manager
预期工作模式
全职
期望的工作地点
Taiwan, 台灣
远端工作意愿
对远端工作有兴趣
接案服务
学历
学校
Coursera
主修科系
Google Project Management Certification
列印

Ray Chun-Han Wu

Five years experience in the sales team of software Moldex3D, cooperating with R&D and IT to help our customer solve the technical issue of the software, collecting feedback from the customer and translating it to R&D, holding the marketing activities together with the marketing team to reach the sales target. 95% of the customers paid the maintenance each year, 30% of them ever bought more seats or new modules.
I am a proactive person and into challenges, able to work as a team player or independently, passionate about helping R&D to optimize our product.

  New Taipei City, Taiwan   [email protected]  

PROJECT MANAGEMENT PROGRAM

2021 - 2021

Coursera

Google Project Management Certification

This is an online program on Coursera provided by Google which takes around 250+ hours studying project management, including 3 side projects, 2 in Waterfalls and 1 in Agile.

  • Achieve more than 95% in the grade of all 6 courses, and finalize 3 practicing projects as a project manager in the courses. 

  • Skills: Strategic Thinking, Change Management, Project Management, Stakeholder Management, Business Writing, Project Charter, Project Planning, Risk Management, Task Estimation, Procurement, Asana, Agile, SCRUM.

  • Portfolio: https://reurl.cc/nE1zG6 

WORK HISTORY

Account Manager, Technical Manager  •  Coretech System Ltd.

  • Visit customers on-site/online and collect feedback from the customers, translating the bugs and requests to the R&D department for future software development, delivering more than 20 requests each year, 60% of them are solved in one year.
  • Meet with R&D to clarify if the product proposal is in the same direction as the customer’s demands, proposing optimization in UI to enhance the user experience of Moldex3D.
  • Attend more than 10 Seminars/Webinars for injection molding or plastic as a speaker each year, producing more than 15 powerpoints for technical or sales topics each year.
  • Provide Moldex3D on-site/online training for the users in Europe and train more than 50 users in 4 years.

September  2016 - September 2019

Regional Sales Manager  •  Coretech System Ltd.

  • Work together with the IT, RD, and third-party suppliers to help our key accounts utilize the software with the customized API function, which increases the customer’s software usage by 50%.

  • Lead the sales team with 2 team members and cooperate with R&D, IT, Marketing, and the local resellers in Europe to reach the sales target through customer service and sales campaigns.

October 2020 - Present

EDUCATION

2011 - 2013

National Cheng Kung University

Master of Science in Mechanical Engineering

SKILLS AND LANGUAGE

Skills


  • Customer Relationship Management

  • Data-Driven Decision Making

Language


  • Chinese (Native)
  • English (Proficiency)
简历
个人档案

Ray Chun-Han Wu

Five years experience in the sales team of software Moldex3D, cooperating with R&D and IT to help our customer solve the technical issue of the software, collecting feedback from the customer and translating it to R&D, holding the marketing activities together with the marketing team to reach the sales target. 95% of the customers paid the maintenance each year, 30% of them ever bought more seats or new modules.
I am a proactive person and into challenges, able to work as a team player or independently, passionate about helping R&D to optimize our product.

  New Taipei City, Taiwan   [email protected]  

PROJECT MANAGEMENT PROGRAM

2021 - 2021

Coursera

Google Project Management Certification

This is an online program on Coursera provided by Google which takes around 250+ hours studying project management, including 3 side projects, 2 in Waterfalls and 1 in Agile.

  • Achieve more than 95% in the grade of all 6 courses, and finalize 3 practicing projects as a project manager in the courses. 

  • Skills: Strategic Thinking, Change Management, Project Management, Stakeholder Management, Business Writing, Project Charter, Project Planning, Risk Management, Task Estimation, Procurement, Asana, Agile, SCRUM.

  • Portfolio: https://reurl.cc/nE1zG6 

WORK HISTORY

Account Manager, Technical Manager  •  Coretech System Ltd.

  • Visit customers on-site/online and collect feedback from the customers, translating the bugs and requests to the R&D department for future software development, delivering more than 20 requests each year, 60% of them are solved in one year.
  • Meet with R&D to clarify if the product proposal is in the same direction as the customer’s demands, proposing optimization in UI to enhance the user experience of Moldex3D.
  • Attend more than 10 Seminars/Webinars for injection molding or plastic as a speaker each year, producing more than 15 powerpoints for technical or sales topics each year.
  • Provide Moldex3D on-site/online training for the users in Europe and train more than 50 users in 4 years.

September  2016 - September 2019

Regional Sales Manager  •  Coretech System Ltd.

  • Work together with the IT, RD, and third-party suppliers to help our key accounts utilize the software with the customized API function, which increases the customer’s software usage by 50%.

  • Lead the sales team with 2 team members and cooperate with R&D, IT, Marketing, and the local resellers in Europe to reach the sales target through customer service and sales campaigns.

October 2020 - Present

EDUCATION

2011 - 2013

National Cheng Kung University

Master of Science in Mechanical Engineering

SKILLS AND LANGUAGE

Skills


  • Customer Relationship Management

  • Data-Driven Decision Making

Language


  • Chinese (Native)
  • English (Proficiency)