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IT Regulatory Proposal and Reporting administration Monitoring and Following up IT Audit Preparation and Finding IT Policy Procedure Standard and Guideline creation and update Following up IT Risk related (Register, RCSA, Risk Event, etc)

Responsible to find brands or potential leads (specifically home appliances electronic and home living categories) Responsible to acquire top merchants from other marketplace to sell in Akulaku platform Conduct local competitive research, well understanding in lndonesian market and competitors’ market strategies, provide effective information for companies to help company expand the market rapidly Responsible in retaining existing merchant accounts (brands) Responsible and aware of individual qu

Job Description: Responsible all of the communication between end user customer, distributor, and company regarding product Provide installation, inspection, debugging, verification, maintenance, and training Assist in identifying new warranty contract opportunities Provide consumables and spare parts ordering services to customers, and be responsible for collecting account receivable Protect company assets, maintain testing equipment, consumables and spare parts inventory

Responsibilities Report to the product manager and work closely with the product management team Collaborate with the leadership team to ensure the product is aligned with the company's vision Coordinate with engineer, quality assurance, support engineer, business operation, and other teams Recommend and implement product strategies consistent with the company's vision Develop and manage the product requirement documentation Ensure products and releases are launched correctly and on schedule Inc

Cakupan klien: Cakupan klien target utama di corporate dan oportuniti bisnis lintas sector, memimpin di proses pitching bersama product partner. Menyusun pitch book Product Champion: Memulai referal antar segmen, pengalangan transaksi dana pihak ketiga dan mencakup Transaction Banking (Cash Management dan Trade Finance), Global Market dan produk lainnya Menjaga hubungan baik dengan nasabah eksisting di portofolionya Mengembangkan ide bisnis untuk meningkatkan wallet size dari portofolio eksistin

Responsible for ensuring the business continuity of the company's IT system, discovering and handling system failures in time Responsible for the communication between technical team and outsourcing company to ensure the implementation of important matters Formulate processes and specifications to make IT system management suitable for OJK's requirements Able to handle emergency response, troubleshooting, IT Compliance, monitoring, Operation and maintenance process specifications

Conduct online and offline training for AKU merchants according to the training plan, ensure training quality, and be responsible for training satisfaction Assist in developing courses Training project operation: Understand the pain points of merchants, explore training needs, implement during training, conduct closed-loop inspections after training, and continuously iterate learning and training projects Responsible for selecting internal and external cooperation resources, enriching the lectur

Track field team to meet sales quota; deep dive entire operation process and be able to collect the key to improve the results. Collaborate closely with internal BD teams, and external customers to provide feedback on both of customers and BD&SAs requirements and to lead opportunity development. Monitor daily sales and manage sales reports to ensure front execution is on track. Based on market characteristics, assist the operation team in developing business strategies, and decompose goals

Accurately translate written documents between Mandarin-English-Bahasa Indonesia and vice versa, ensuring clarity, coherence, and cultural relevance for target audiences. Review localized materials for linguistic correctness, consistency, and compliance with style guidelines and industry-specific terms. Collaborate with cross-functional teams to efficiently execute localization projects. Provide on-the-spot interpretation during business negotiations.

Tugas dan Tanggung Jawab: Menangani permintaan pelanggan melalui telepon, email, obrolan langsung, atau media sosial dengan cepat, sopan, dan efisien. Menyediakan informasi yang akurat tentang produk, kebijakan, prosedur, dan layanan yang ditawarkan oleh marketplace kami. Menangani keluhan dan masalah pelanggan dengan empati, mencari solusi yang memadai, dan mengambil tindakan yang diperlukan untuk menyelesaikan masalah. Merekam dan melacak riwayat interaksi dengan pelanggan menggunakan sistem t