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同交付產品，我們在持續的迭代中滿足使用者需求、達成商業成果、並實現 Pinkoi 的產品願景。 【關於 Buyer Awareness & Loyalty Squad 】 Buyer Awareness & Loyalty Squad 的願景是透過產品和技術幫助商業目標成功。在日常工作中，我們不僅致力於提升

We're looking for a Customer Service Representative to provide excellent customer service and to promote this idea throughout the organization. The goal is to keep customers happy and educated on our products and solutions to increase customer satisfaction, loyalty and retention and to meet their expectations and solve their questions and problems. Responsibilities -Provide high quality customer service by answering customer enquiries efficiently and politely with correct and complete informatio

Specifically focusing on the buyer experience in the Astro app, with emphasis on the Promotional, Campaign, and Loyalty module. Ensure high product quality by making informed decisions and assessing risks throughout the development process. Drive initiatives to boost customer acquisition and retention through innovative and effective strategies. Demonstrate a comprehensive grasp of financial metrics, encompassing unit economics, revenue streams, and cost structures Monitor and analyze key financ

Planning and execution of elevating CRM to CEM aiming at Customer Lifetime Value increase, based on consumer profiling + Personalized precision re-marketing with company CDP to enhance retention/ loyalty/ up-trading/ conversion. 1. Strategize and management of brand CRM / CEM / loyalty programs. 2. Ride on company CDP to create related reports/analysis/actions, and ensure it works seamlessly across the brand and captures all required information at key

Pinkoi is seeking a dynamic and experienced Global Marketing VP / CRM Director to lead our global marketing efforts globally. The ideal candidate will possess a solid background in CRM , customer segmentation and profiling, combined with experience in international branding and performance marketing strategies . You will play a crucial role in developing and implementing strategic marketing initiatives to drive customer loyalty and maximize customer lifetime value and business growth across mult

In charge of developing/implementing CRM acquisition/retention campaigns (Life cycle and segmentation) and marketing ad-hoc campaign. 【Strategy and Sales】 -Developing and managing Co-brand Card loyalty calendar/program to engage and acquire new members using various techniques and approaches -Using CRM system design customer lifecycle recurring program to increase member sales and retain members with continually performance review -Managing CRM platform and owned media including push message, SM

As our Ecommerce Specialist, you will: • Coordinate with web developers, software engineers and partners to deliver the UI/UX customization and services • Support the word press website, CMS and E-store/marketplace setup services • Execute plans and strategies of inbound marketing such as email marketing, loyalty program and referral program to drive client’s sales and revenue • Set and track sales account targets, aligned with company objectives • Set actions to improve sales performance and id