CakeResume Job Search

Melayani keluhan dan kebutuhan client Melakukan laporan terkait keluhan dan kebutuhan client kepada divisi terkait Memberikan informasi yang lengkap seputar produk perusahaan sesuai kebutuhan pelanggan, calon pelanggan, dan non-pelanggan. Menjawab pertanyaan yang berkaitan dengan kebijakan, prosedur, dan aturan yang berlaku di perusahaan. Menjadi perantara pelanggan dan perusahaan dengan cara meneruskan keluhan

1.客服中心現場管理 - 擔任值班主管，客服信箱案件處理，指導一線客服電話及文字服務，客訴處理回應解決。 2. 客服中心資料維護 - 數據統計與月報表製作，維護更新客服知識庫資訊，擅長EXCEL。 3

As a Technical Customer Service Associate, you'll help field customer e-mail and phone contacts, interface with AWS Developer Support Reps, and represent AWS as you interact directly with our Developer community to resolve support issues. You will work with exceptionally driven, customer-obsessed customer service associates and leadership. You will act as a Cloud Computing evangelist in the leading edge of this growing industry. Handling Account and Billing related issue via three channels, Call

【About CuboAi】 CuboAi is a FamTech company known for its award-winning AI baby monitor. We broke the crowdfunding record on the day of its release in 2019 and went on to rank as one of the Top Best Sellers on Amazon the following year. Originally founded in Taiwan, we've now expanded our market presence to North America, Europe, Australia, and other Asian countries. We pride ourselves as a user-centric company, putting our customers

We Are Cooby We're creating a new product category that's solving a huge pain right now: turning instant messaging into a sales secret weapon. We're looking for a driven salesperson who's a problem solver to build business relationships and close deals in international markets such as LATAM and Europe. We strongly believe in the growth and development of each new hire. We hire people who are intellectually curious and strong advocates for their

• Memberi tanggapan terhadap pertanyaan dari pelanggan. • Menjawab telepon, email, atau faks dari pelanggan. • Membantu menyelesaikan masalah dari pelanggan. • Menjalin komunikasi dengan pelanggan dari berbagai saluran. • Menjelaskan atau menginformasikan produk yang disediakan perusahaan. • Membuat proses pesanan, mengisi formulir, dan permintaan pelanggan. • Mengarsipkan catatan interaksi dengan para pelanggan. • Menjadi penghubung antara pelanggan dengan perusahaan. • Memberikan umpan balik k

Please apply to the position via the link below: https://kkday.bamboohr.com/jobs/view.php?id=70&source=aWQ9MjI%3D 【About KKday】 KKday is accelerating the world’s transition to the brand new travel experience. As the largest travel-experience platform in Asia, KKday is committed to integrating a one-stop platform to meet all travelers’ needs. KKday has curated more than 300K unique experiences and activities in over 92

【工作職責】 線上文字客服回覆處理。 客戶關係維護及客訴案件處理、維護客戶關係，及時解決客戶問題。 具有良好的跨部門溝通能力，確保客戶問題得到適當跟進和解決。 透過與其他部門之間的橫

Monitor and maintain team performance of Customer Service (E-commerce and Fintech) Responsible for daily, weekly, monthly reports for Customer service team Responsible to provide resolution for customer complaints and escalation for the advices Analyze challenges in team and able to solve cases in daily operation

職缺描述 【工作職責】 擔負日常工作運營和組員排班責任，設定季度和年度KPI，進行績效評估。 積極協調內部團隊、公司其他部門以及外部供應商的問題解決。 協助促進前端銷售和後端支援部門之間