Achievement: - Successfully handle issued retail inventory - Supervised and led cashier and retail staff's performance - Handled customer complaint - Undertook store administration duties - Assisted store supervisor to design sales strategy for the team to achieve sales target

Achievement: - Created and initiated up-selling strategies and successfully achieved 120% during 2019 - Successfully increasing customer loyalty members by min 200% every year - Supervised, evaluated, and led Retail staff's performance - Aware of opportunities based on market trend - Monitored inventory levels and prevent stock loss by min 0% - Inputted product details to the Point of sales system - Collaborated with Visma Coffee and Cattura to increase customer members and store sales - Collaborated with other divisions to achieve common goals - Minimize customer complaints