Managing the success of EMEA client missions operating across France, Benelux, Nordic and UK markets for lead generation

Managing lead generation activities for the France and Benelux market, and in charge communicating mission progress and analytics reporting to clients on bi-weekly/monthly strategy calls

Managing the lead generation activities for the Benelux market

Managing the lead generation activities for the US and UK markets

Undertook primary and secondary market research to gather market insights to develop and qualify potential sales leads for the Triductor 'Electric Cat' semi-conductor product. Also delivered a presentation of our findings, including competitor analysis and potential market opportunities

Responsible for teaching year one junior secondary school students as part of the one-year National Youth Service and preparing class notes, exercises, assignments and exam assessments in line with the national curriculum

Processing customer's' billing disputes for car rentals and responding to bank enquiries for chargeback requests from Visa and Mastercard

Responsible as first-line of post-rental customer service, resolving customer complaints and disputes

Advising customers concerning their Individual Savings Accounts (ISAs) by providing tailored investment advice and managing customer requests for preferred solution upgrades, as well as handling customer complaints

Responsible for resolving customer complaints for mis-sold Payment Protection Insurance (PPI) claims and owership of customer data management, case resolution and/or escalation