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【Application Channel】 Please apply via: https://grnh.se/ff72c8943us 【About the role】 We're seeking a passionate and customer-centric [ Sr. Technical Support Engineer] to serve as the essential link between our solutions and first-line support for users. Your mission will be to provide timely and precise support, ensuring that users' concerns are addressed effectively. You'll be pivotal in handling technical challenges, facilitating seamless team communication, and integrating customer feedback

As a Technical Customer Service Associate, you'll help field customer e-mail and phone contacts, interface with AWS Developer Support Reps, and represent AWS as you interact directly with our Developer community to resolve support issues. You will work with exceptionally driven, customer-obsessed customer service associates and leadership. You will act as a Cloud Computing evangelist in the leading edge of this growing industry. Handling Account and Billing related issue via three channels, Call

我們正在尋找一位熱情、有經驗且具備電子商務領域知識的電商平台商戶支援經理。您將負責監督客戶支援服務團隊的服務品質，解決客戶問題並確保客戶滿意度。您應該熟悉CRM或服務台軟體

工作內容: - 為客戶提供第一級支援並調查應用系統相關問題 - 與工程師團隊合作診斷根本原因並解決應用系統相關問題 - 參與測試以驗證和理解應用程式邏輯和行為 - 利用工單系統管理問題回

Key Responsibilities - Understand, research, and resolve internal and external application and systems issues of moderate difficulty. Independently learn and investigate customer's high value problem (HVP), systematic bug or systematic software failures. - Create, test, and verify installation/upgrade instructions for Applied Materials’ product releases. - Participates in product design, testing and documentation reviews as appropriate. Participate in user conferences. - Provide off-hours custom

【Summary】 We are looking for a Customer Success Consultant who is responsible for providing professional e-commerce consultancy support to our clients. This position is the voice of the customer, formed by collecting valuable clients’ feedback. As the bridge between our product team and the market, you'll be communicating with our clients and working with our product team closely to convert the customer insight you collected from interviews into our potential new product features. Join

The successful candidate will have the scope of responsibility as below: Working Location : 1. Hong Kong Data Centers (Kowloon, Tseung Kwan O, ShaTin) 2. Sunway Visio Tower, Cheras 3. Malaysia Data Centers (AIMS Cyberjaya) Allowance(s) : Relocation Allowance Provided Job Description: • Maintain, diagnose and troubleshoot software and hardware problems. • Perform daily operations of network and technical support. • Collaborate with internal teams to escalate and resolve complex technical problems

Job Responsibilities: 1. Handle our B2B clients’ suggestions, inquiries, requests and complaints received via various channels (Such as emails, live chats, and website) with the outmost care and in the most efficient manner. 2. Able to judge the critical level of issues and escalate them to L2 support or relevant teams. 3. Take ownership and proactive approach to resolve issues and complaints. 4. Guide clients in using our product and application, making them

1. 管理Technical support團隊。 2. 進行所有已上線之系統維運，包含問題解決、一次性需求(BAU)、資料彙整處理、跨部門協調及廠商溝通。 3. 分析prod. Issues，並提出綜整解決方案；分析issue根本原因，協助相關團隊解

As a Customer Service Representative at beflo, your primary responsibility will be to provide exceptional support to our customers, ensuring their inquiries and concerns are addressed promptly and effectively. You will serve as the main point of contact for customer interactions, handling various channels such as email, live chat, and phone calls. Fluency in English is required for effective communication with English-speaking customers. Key Responsibilities: 1. Responding to customer inquiries: