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Deskripsi Pekerjaan : -Mendengarkan keluh kesah customer dan dapat menenangkan customer -Menjaga hubungan baik dengan customer -Rutin menghubungi customer untuk menanyakan saran

- Menjawab dan mengarahkan panggilan telepon - Mengatur dan menjadwalkan janji - Merencanakan rapat dan buat notulen detail - Menulis dan mendistribusikan email, memo korespondensi, surat, faks, dan formulir - Membantu dalam penyusunan laporan terjadwal secara teratur - Mengembangkan dan memelihara sistem pengarsipan - Memperbarui dan memelihara kebijakan dan prosedur kantor - Memesan perlengkapan kantor dan teliti penawaran dan pemasok baru - Mempertahankan daftar kontak - Memesan pengaturan pe

Interact and communicate with customers through online chat Answering customer inquiries and needs, and addressing related questions Quickly and adeptly resolve a variety of issues encountered in the business handling process, based on the problems raised by customers and the challenges they face Actively promote company products and special offers to customers Work collaboratively with the operations department to ensure seamless service delivery Shift rotations Based in Philippines, Manila.

對「商業數據洞察」和「客戶關係經營」充滿熱情，且正在尋找結合兩者的可能性嗎？那麼這個機會將會是最適合你發揮的舞台！ 什麼是客戶成功部？ 客戶成功代表隸屬於 beBit TECH 的客戶成功部。顧名思義 —「客

Provide daily customer support to internal and external clients via phone, email, and live chat Resolve customer service issues Work closely with other departments such as IT, Accounting, and HR to ensure accurate and timely resolution of customer issues Research and document customer issues Work closely with other departments to resolve problems

Deskripsi Pekerjaan Mengatur dan followup pesanan customer Menjelaskan spefikasi dan rekomendasi produk Handle komplain cust memastikan kepuasan pelayan customer Memberikan informasi produk, promosi, dan layanan yang ditawarkan oleh perusahaan. Membantu pelanggan dalam proses pembelian, termasuk pengecekan stok, pemesanan, dan pembayaran Memahami dan mempromosikan fitur produk atau layanan yang ditawarkan Mengarsipkan semua interaksi dengan pelanggan dan transaksi yang dilakukan Menyediakan lapo

Build an ideal customer experience across journeys & products taking into account different psych score throughout the journey Implement listening points (tools & processes) in the customer journey, define segmentation of customer base & varying strategies, and identify opportunities to achieve the desired and intended customer experience. Develop strategy and initiatives in driving the cross product adoption in improving customer stickiness towards each of Mekari products Build a Customer First

Mission: Our client has already pioneered new ways for people to transfer money across borders and currencies. Our customers can also manage their hard-earned money with the world's first platform to offer true multi-currency banking. Your mission is to follow the clients' steps and bring about the best experience possible with the products, via email, phone, and chat. The role will give you the opportunity to: • Help customers have the best experience possible with

1.Proactive in high service quality, mitigation partner and customer in products testing and troubleshooting. 主動提供品質服務，緩解客戶及合作夥伴在產品測試與障礙排除方面的問題 Introduction, demonstration, training, and promotion of products to either existing customers and partners or new potential guests. 向現有客戶和合作夥伴或新的

1. Build infrastructure of customer service in different phases. 2. At customer service phase issue management SW including but not limited to A. Problem description B. Escalation design C. Accurate record the problem related data D. Assign corresponding owners to take action E. Action result monitoring F. Solution description G. Problem- root cause analysis for AI usage H. Reporting I. Product improvement suggestion and proposal 3.Daily