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「顧客成功 (Customer Success)」是一個兼具行銷、銷售、客服的概念，這個職位起源於雲端軟體公司 (SaaS) 等科技產業，國外 Salesforce 的市值翻增16倍，「顧客成功部門」在其中扮演關鍵角色。 工作內容包括： 行銷：GA 數據分析了解

【工作內容】 我們正在尋找協助產品運營的大夜、小夜班 Contractor，將負責維護產品及營運，以實現公司目標及客戶滿意度。 協助追蹤、排查海空運貨況資料對客戶的資料更新直接的負責 主動釐清貨況問

At Wisdomise we're revolutionizing the way individuals engage with digital assets and financial markets. As an all-in-one, AI-powered platform, our mission is to democratize wealth creation by providing curated intelligence and exposure to investment opportunities. With a dedicated team of over 20 data scientists, AI specialists, software engineers, blockchain developers, and quant traders, we're committed to making financial markets more accessible and profitable for our users and partners. Joi

職位描述 1. 提供相關產品諮詢、服務、異常排除等系統問題 2. 追蹤與提升客戶滿意度，並針對痛點提出改善方案。 3. 協助客服人員處理客訴案件，協助團隊排查特別複雜異常問題等問題 4

【工作內容】 1、實時在線回覆用戶的各種諮詢，或通過郵件回復用戶提交的諮詢工單。 2、為平台用戶提供專業的區塊鏈產品諮詢服務。 3、安撫客戶，提高質量和客戶滿意度。 4、識別和評估客戶的需

工作內容: - 為客戶提供第一級支援並調查應用系統相關問題 - 與工程師團隊合作診斷根本原因並解決應用系統相關問題 - 參與測試以驗證和理解應用程式邏輯和行為 - 利用工單系統管理問題回

As a Technical Customer Service Associate, you'll help field customer e-mail and phone contacts, interface with AWS Developer Support Reps, and represent AWS as you interact directly with our Developer community to resolve support issues. You will work with exceptionally driven, customer-obsessed customer service associates and leadership. You will act as a Cloud Computing evangelist in the leading edge of this growing industry. Handling Account and Billing related issue via three channels, Call

【About CuboAi】 CuboAi is a FamTech company known for its award-winning AI baby monitor. We broke the crowdfunding record on the day of its release in 2019 and went on to rank as one of the Top Best Sellers on Amazon the following year. Originally founded in Taiwan, we've now expanded our market presence to North America, Europe, Australia, and other Asian countries. We pride ourselves as a user-centric company, putting our customers

1.客服中心現場管理 - 擔任值班主管，客服信箱案件處理，指導一線客服電話及文字服務，客訴處理回應解決。 2. 客服中心資料維護 - 數據統計與月報表製作，維護更新客服知識庫資訊，擅長EXCEL。 3

具體工作內容 此職位歡迎「重注用戶成長之客服」或「重注客戶關懷服務的業務」前來應徵。 日常客服以及嚴重客訴案件處理 (以郵件進行客戶服務為主要)。 定期關懷負責的客戶 account，找出能提升用戶使